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Customer Service Apprentice

2 months ago

Nottingham, Nottingham, United Kingdom Nottingham City Council Housing Services Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will have the opportunity to gain valuable experience and skills in customer service, while working towards a Level 2 Customer Service Apprenticeship.

Key Responsibilities:

  • Provide exceptional customer service to our residents and stakeholders
  • Work closely with our team to resolve customer queries and issues
  • Develop and maintain a thorough understanding of our services and policies
  • Communicate effectively with customers and colleagues through various channels
  • Contribute to the development of our team and services

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic IT skills and ability to learn new software
  • Commitment to learning and development
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A supportive and inclusive work environment
  • Access to training and development programs
  • A chance to make a real difference in the lives of our residents

About Us:

Nottingham City Council Housing Services is a leading provider of housing services in the city. We are committed to delivering high-quality services to our residents and stakeholders, while promoting a culture of excellence and innovation.

How to Apply:

If you are a motivated and enthusiastic individual who is passionate about customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a personal statement, to our online portal.