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Customer Service Apprentice

2 months ago

Nottingham, Nottingham, United Kingdom Nottingham City Council Housing Services Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will have the opportunity to gain valuable experience and skills in customer service, while also working towards a Level 2 Customer Service Apprenticeship.

Key Responsibilities:

  • Provide exceptional customer service to our residents and stakeholders
  • Work closely with our team to resolve customer queries and issues
  • Develop and maintain a thorough understanding of our services and policies
  • Contribute to the development of new ideas and initiatives to improve customer service

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think creatively
  • Commitment to ongoing learning and development

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and supportive team environment
  • Access to training and development opportunities to support your career growth
  • A chance to make a real difference in the lives of our residents and stakeholders

About Us:

Nottingham City Council Housing Services is a leading provider of housing services in the city. We are committed to delivering high-quality services to our residents and stakeholders, and we are seeking a talented individual to join our team as a Customer Service Apprentice.