Lead Client Relationship Manager
4 weeks ago
What is the essence of this position?
Lead Client Relationship Managers are tasked with providing exceptional client support while strategically selling to their established customer base and enhancing their portfolio's overall growth.
What will my responsibilities include?
Oversee approximately 100 accounts within the Small to Medium Business (SMB) sectorDeliver outstanding client support; promptly and enthusiasticallyExhibit consultative sales methodologies, adeptly handling objections and resolving conflictsAchieve performance-related KPIs and sales objectivesIdentify opportunities for upselling and cross-selling relevant offerings to your clienteleMaintain consistent communication frameworks within your client base, including service evaluations and commercial discussions, some of which will involve stakeholders within the organizationProactively manage contract renewalsEnsure that the solutions and products offered to clients are appropriate for their needsAct as a point of escalation for clients when necessaryMinimize client turnover by ensuring clients feel appreciatedBecome a strategic advisor, guiding clients on products that enhance their operational efficiency and mitigate risksEstablish and nurture key relationships with influencers and decision-makersWhat qualifications will I bring to this role?
Demonstrated success in managing medium to large enterprisesStrong business acumenComprehensive understanding of public cloud technologies and guiding clients through digital transformationExceptional consultative sales capabilitiesProficient in managing relationships with key stakeholders at senior levelsExperience in developing and implementing key account management strategiesAble to cultivate trusted advisor relationships with clients, using this foundation to constructively challenge and enhance a client's technology framework to achieve resultsStrong presentation skills in face-to-face settingsA genuine desire to grow and develop within the roleConfidence in building relationships across various levels swiftly and effectivelyHighly organized, with critical prioritization skillsA keen interest in technology is essentialStrong sense of accountabilityWhy consider a career with ANS?
At ANS, we have fostered an environment where everyone can express their true selves, empowering our team to accomplish their tasks. Our core values of openness, ambition, honesty, and passion drive us daily. We are bold, innovative, and approach our work uniquely. We invest in our employees through training, development, health initiatives, and more, providing the benefits and flexibility necessary for a fulfilling work-life balance.
We take pride in our inclusive, dynamic, and enjoyable workplace culture. It is a safe space for all. You don’t need to be a tech expert to thrive in the tech industry. Bring your authentic self and discover your ideal role with us.
What benefits can you expect?
With excellent benefits, a welcoming culture, and a modern office environment, we are the workplace for you.
Company benefits include:
Standard: 25 days of annual leave, with the option to purchase up to 5 additional daysExtra perks: enjoy your birthday off, and an additional celebration day for any occasion. If you are getting married, you receive 5 extra days of leave in that year. Plus, 5 volunteer daysPrivate health coveragePension matching contributions and 4x life insuranceFlexible working arrangements and the ability to work remotely for up to 30 days annually (with some exceptions)Maternity leave: 16 weeks at full pay, Paternity leave: 3 weeks at full pay, Adoption leave: 16 weeks at full payCompany social events – prepare for an exciting calendarElectric vehicle scheme12 days dedicated to personal developmentANS is an equal opportunity employer. We promote diversity and ensure that all applications are treated fairly, regardless of age, disability, gender identity, marital status, pregnancy, race, religion, or sexual orientation. We may request information for equal opportunity monitoring purposes only.
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