Customer Service Representative

1 week ago

Wolverhampton, Wolverhampton, United Kingdom Adecco Full time
{"Job Title": "Customer Service Representative", "Job Description": "

Are you looking for a challenging and rewarding role in customer service?

We have an exciting opportunity for a Customer Service Representative to join our team at Adecco.

As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support to ensure their needs are met.

You will be responsible for managing incoming telephone calls and emails, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional customer service and support to clients
  • Manage incoming telephone calls and emails
  • Respond to customer inquiries and resolve issues
  • Work collaboratively with internal teams to resolve complex issues
  • Meet or exceed service level agreements (SLAs)

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and proficiency in MS Office
  • Ability to work independently and as part of a team
  • Flexibility to work varying shifts and schedules

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today"}

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