Customer Service Representative

2 days ago

Slough, Slough, United Kingdom S4 Personnel Limited Full time
Job Description

Job Title:Customer Service Complaints Handler (Temporary)

Job Type:Full-time

Industry:Customer Service

Company:S4 Personnel Limited

Job Summary:

We are seeking an experienced complaints handler to manage escalated complaints for our client, a leading blue-chip company. The successful candidate will have excellent communication skills and the ability to resolve complex issues in a timely and professional manner.

Key Responsibilities:

• Respond to and resolve all complaints received in a professional and courteous manner

• Manage escalated complaints and work with internal stakeholders to resolve issues

• Provide excellent customer service and ensure customer satisfaction

• Work collaboratively with the team to achieve business objectives

Requirements:

• 2+ years of experience in a customer service or complaints handling role

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and manage multiple priorities

• Strong problem-solving and analytical skills

What We Offer:

• Competitive salary and benefits package

• Opportunity to work with a leading blue-chip company

• Collaborative and dynamic work environment

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].

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