Retail Store Manager

7 days ago

Ellesmere Port, Cheshire, United Kingdom Hackett London (Retail) Full time
About Us

Hackett London (Retail) is a renowned luxury fashion brand that values creativity, quality, and attention to detail in every aspect of our production process.

We are seeking a driven and passionate Assistant Store Manager to join our team and contribute to our mission of delivering exceptional customer experiences.

Key Responsibilities
  • Team Management: Lead and develop a high-performing sales team, fostering a culture of excellence and customer satisfaction.
  • Sales: Collaborate with the Store Manager to achieve commercial targets and KPIs, driving sales growth through effective team management and brand image maintenance.
  • Customer Experience: Deliver exceptional customer service, ensuring every interaction is personalized, attentive, and exceeds customer expectations.
  • Shop Operations: Oversee daily store operations, ensuring compliance with procedures, maintaining accurate inventory, and managing stock levels, cash registers, and team schedules.
Requirements
  • Education: Degree in Business Administration and Management (desirable).
  • Experience: Minimum two years of fashion retail experience, with a proven track record of managing store teams and driving sales growth.
  • Language: Fluent English, level B2 (minimum).
  • Skills: Strong team building, results-oriented, and analytical skills, with the ability to prioritize tasks and drive team success.
About Us

Hackett London (Retail) is a global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

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