Border Control Assistant
3 weeks ago
FirstCall Aviation is currently seeking candidates for the role of Immigration Host.
This position offers a unique opportunity to work within the aviation sector, specifically at an airport, providing essential support to arriving passengers.
Key Responsibilities:
- Accurately document queue times in the daily reporting system.
- Assist passengers in navigating through the correct processing channels based on their travel documents.
- Support eligible travelers at electronic passport gates and direct those needing assistance to the appropriate desk.
- Identify and guide passengers requiring special assistance to the designated lane for expedited processing.
- Monitor electronic passport gates to ensure they are attended at all times.
- Manage the flow of passengers through barriers, ensuring they are operated effectively to maintain an orderly queue.
- Collaborate with the Team Leader on operational changes and decisions.
- Provide constructive feedback on processes to enhance overall performance.
- Maintain flexibility in shift patterns to meet operational demands.
- Record and report queue times accurately.
Benefits for First Call Contract Services Employees:
We are pleased to offer our employees access to the Hive 360 app, which provides a variety of discounts and benefits, including:
- Exclusive discounts at popular retail stores and online platforms.
- Reduced rates on gym memberships.
- Mobile phone savings.
- Access to a 24/7 NHS Approved GP Telephone Service.
- Mental health and wellness advice.
Candidate Requirements:
- Strong communication skills with individuals at all levels.
- A friendly and approachable demeanor.
- Ability to multitask and maintain composure during peak times.
- Previous airport experience is beneficial but not mandatory.
Additional Requirements:
- Possession of a full Airside pass for operational duties.
Uniform Standards:
- Black trousers or skirt.
- Plain white shirt.
- Black jumper or cardigan.
- Smart black shoes.
- HiViz vest (provided).
First Call Aviation is a leading name in aviation recruitment. Our experienced consultants are here to guide you through your career journey.
#Recruit #Screen #Train
First Call Aviation is a dedicated division of First Call Contract Services Limited.
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