Border Control Assistant

3 weeks ago


Edinburgh, Edinburgh, United Kingdom First Call Contract Services Full time

FirstCall Aviation is currently seeking candidates for the role of Immigration Host.

This position offers a unique opportunity to work within the aviation sector, specifically at an airport, providing essential support to arriving passengers.

Key Responsibilities:

  • Accurately document queue times in the daily reporting system.
  • Assist passengers in navigating through the correct processing channels based on their travel documents.
  • Support eligible travelers at electronic passport gates and direct those needing assistance to the appropriate desk.
  • Identify and guide passengers requiring special assistance to the designated lane for expedited processing.
  • Monitor electronic passport gates to ensure they are attended at all times.
  • Manage the flow of passengers through barriers, ensuring they are operated effectively to maintain an orderly queue.
  • Collaborate with the Team Leader on operational changes and decisions.
  • Provide constructive feedback on processes to enhance overall performance.
  • Maintain flexibility in shift patterns to meet operational demands.
  • Record and report queue times accurately.

Benefits for First Call Contract Services Employees:

We are pleased to offer our employees access to the Hive 360 app, which provides a variety of discounts and benefits, including:

  • Exclusive discounts at popular retail stores and online platforms.
  • Reduced rates on gym memberships.
  • Mobile phone savings.
  • Access to a 24/7 NHS Approved GP Telephone Service.
  • Mental health and wellness advice.

Candidate Requirements:

  • Strong communication skills with individuals at all levels.
  • A friendly and approachable demeanor.
  • Ability to multitask and maintain composure during peak times.
  • Previous airport experience is beneficial but not mandatory.

Additional Requirements:

  • Possession of a full Airside pass for operational duties.

Uniform Standards:

  • Black trousers or skirt.
  • Plain white shirt.
  • Black jumper or cardigan.
  • Smart black shoes.
  • HiViz vest (provided).

First Call Aviation is a leading name in aviation recruitment. Our experienced consultants are here to guide you through your career journey.

#Recruit #Screen #Train

First Call Aviation is a dedicated division of First Call Contract Services Limited.



  • Edinburgh, Edinburgh, United Kingdom OCS Group (UK) Ltd Full time

    About The RoleWe are seeking a highly skilled and flexible individual to join our team as a Border Control Assistant at Edinburgh Airport. As a key member of our operations team, you will play a vital role in ensuring the smooth and efficient processing of arriving passengers.Key Responsibilities:Assist and Guide Passengers: Provide excellent customer...


  • Edinburgh, Edinburgh, United Kingdom OCS Group (UK) Ltd Full time

    About The RoleWe are seeking a highly skilled and flexible individual to join our team as a Border Control Assistant at Edinburgh Airport. As a key member of our operations team, you will play a vital role in ensuring the smooth and efficient processing of arriving passengers.Key Responsibilities:Assist and Guide Passengers: Provide excellent customer...


  • Edinburgh, Edinburgh, United Kingdom OCS Group Full time

    Working Days: Monday to Sunday Working Hours: 03:30 - 03:30 Shift Patterns: We are recruiting for two distinct shift patterns: 4 shifts on - 4 shifts off4 shifts on - 2 shifts off Shifts will rotate, requiring full flexibility. The primary objective of this role is to assist and direct all incoming passengers to efficiently present themselves to the UK...


  • Edinburgh, Edinburgh, United Kingdom OCS Group Full time

    Working Days: Monday to Sunday Working Hours: 03:30 - 03:30 Shift Patterns: We are looking to fill positions with two distinct shift patterns: 4 shifts on - 4 shifts off 4 shifts on - 2 shifts off Flexibility is essential as shifts will rotate. The primary responsibility of this role is to assist and direct all incoming travelers to present...


  • Edinburgh, Edinburgh, United Kingdom OCS Group Full time

    Working Days: Monday - Sunday Working Hours: 03:30 - 03:30 Shift Patterns: Two distinct shift patterns will be available: 4 shifts on - 4 shifts off 4 shifts on - 2 shifts off Flexibility is essential as shifts will rotate. The primary objective of this position is to assist and direct all incoming travelers to present themselves to the UK Border swiftly...


  • Edinburgh, Edinburgh, United Kingdom OCS Group (UK) Ltd Full time

    About The PositionWorking Days: Monday to SundayWorking Hours: 03:30 - 03:30Shift Patterns: We are offering two distinct shift patterns: 1. 4 shifts on - 4 shifts off 2. 4 shifts on - 2 shifts off Flexibility is essential as shifts will rotate.The primary objective of this role is to assist and direct all incoming travelers to present themselves to the UK...


  • Edinburgh, Edinburgh, United Kingdom First Call Contract Services Full time

    FirstCall Aviation is seeking candidates for the role of Immigration Host.Dynamic Career OpportunityPosition at Airport FacilityLong-term Employment AvailableWe are thrilled to present a new opportunity at Edinburgh Airport for the position of Immigration Host.The primary objective of this role is to assist and direct all incoming travelers to present...


  • Edinburgh, Edinburgh, United Kingdom First Call Contract Services Full time

    FirstCall Aviation is seeking candidates for the role of Immigration Host.Dynamic Career OpportunityPosition Available at AirportLong-term EmploymentWe are thrilled to present a new opportunity at Edinburgh Airport for the position of Immigration Host.The primary objective of this role is to assist and direct all incoming travelers to present themselves to...


  • Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    Job Summary:We are seeking a dedicated and experienced General Practitioner to fill a fixed-term maternity cover position in our semi-rural practice in the Scottish Borders.About the Role:This is a 1-year fixed-term position starting in December 2024, with the possibility of leading to a more permanent salaried GP or GP Partnership appointment.Key...


  • Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    Job Summary:We are seeking a dedicated and experienced General Practitioner to fill a fixed-term maternity cover position in our semi-rural practice in the Scottish Borders.About the Role:This is a 1-year fixed-term position starting in December 2024, with the possibility of leading to a more permanent salaried GP or GP Partnership appointment.Key...

  • Quantity Surveyor

    5 days ago


    Edinburgh, Edinburgh, United Kingdom Thomson Bethune Full time

    **About Thomson Bethune**Thomson Bethune is a prominent **Property and Construction Consultancy** based in Scotland, with offices in Edinburgh and Glasgow. The company has a strong presence in the local marketplace, offering expertise and support for projects across Scotland. Thomson Bethune's quality services have garnered recognition beyond local borders,...

  • Quantity Surveyor

    4 days ago


    Edinburgh, Edinburgh, United Kingdom Thomson Bethune Full time

    **About Thomson Bethune**Thomson Bethune is a prominent **Property and Construction Consultancy** based in Scotland, with offices in Edinburgh and Glasgow. The company has a strong presence in the local marketplace, offering expertise and support for projects across Scotland. Thomson Bethune's quality services have garnered recognition beyond local borders,...

  • Cleaning Assistant

    4 days ago


    Edinburgh, Edinburgh, United Kingdom Scottish Borders Council Full time

    Job DetailsHourly Rate: £12 per hour (Real living wage)Salary: £24.80 per annum (pro rata, 37 FTE)Hours: 16 hours per weekContract Duration: PermanentGrade: 1DThis role involves supporting the cleaning and maintenance of our schools. As a Cleaning Assistant, you will be responsible for ensuring the cleanliness and safety of our facilities.Key...

  • Cleaning Assistant

    4 days ago


    Edinburgh, Edinburgh, United Kingdom Scottish Borders Council Full time

    Job DetailsHourly Rate: £12 per hour (Real living wage)Salary: £24.80 per annum (pro rata, 37 FTE)Hours: 16 hours per weekContract Duration: PermanentGrade: 1DThis role involves supporting the cleaning and maintenance of our schools. As a Cleaning Assistant, you will be responsible for ensuring the cleanliness and safety of our facilities.Key...


  • Edinburgh, Edinburgh, United Kingdom Scottish Borders Council Full time

    Job DetailsHourly Rate: £12 (Real Living Wage)Salary: £9.98 per hour (pro rata for part-time or term-time contracts)Hours: Casual/ReliefContract Duration: Casual/ReliefGrade: 2AThis is a rolling advert for a Relief Passenger Transport Assistant to support children with additional needs in the Scottish Borders area.Role PurposeAs a Relief Passenger...


  • Edinburgh, Edinburgh, United Kingdom Scottish Borders Council Full time

    Job DetailsHourly Rate: £12 (Real Living Wage)Salary: £9.98 per hour (pro rata for part-time or term-time contracts)Hours: Casual/ReliefContract Duration: Casual/ReliefGrade: 2AThis is a rolling advert for a Relief Passenger Transport Assistant to support children with additional needs in the Scottish Borders area.Role PurposeAs a Relief Passenger...


  • Edinburgh, Edinburgh, United Kingdom Ground Control Full time

    Job DescriptionWe are seeking a highly skilled and experienced Lead Field Engineer Senior Authorised Person to join our team at Ground Control. As a key member of our electrical provision team, you will be responsible for delivering high-quality results while ensuring the safety and well-being of our employees and clients.Key Responsibilities:Programme...


  • Edinburgh, Edinburgh, United Kingdom Ground Control Full time

    Job DescriptionWe are seeking a highly skilled and experienced Lead Field Engineer Senior Authorised Person to join our team at Ground Control. As a key member of our electrical provision team, you will be responsible for delivering high-quality results while ensuring the safety and well-being of our employees and clients.Key Responsibilities:Programme...


  • Edinburgh, Edinburgh, United Kingdom Scottish Borders Council Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Business Support Assistant to join our team at Scottish Borders Council. As a key member of our Regulatory Services Business Support Team, you will provide administrative support to various services across the organization.Key ResponsibilitiesProvide general office administration tasks,...


  • Edinburgh, Edinburgh, United Kingdom Scottish Borders Council Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Business Support Assistant to join our team at Scottish Borders Council. As a key member of our Regulatory Services Business Support Team, you will provide administrative support to various services across the organization.Key ResponsibilitiesProvide general office administration tasks,...