Patient Care Assistant

3 weeks ago

Gillingham, Kent, United Kingdom Medway NHS Foundation Trust Full time

Position Overview

The successful candidate will exhibit empathy and kindness, possessing a natural disposition to work within our specialized wards, particularly with individuals experiencing cognitive challenges such as dementia and delirium. The role involves ensuring the safety of our service users while upholding their dignity and respect.

Key Responsibilities

- Execute a variety of assigned clinical care tasks to implement established care plans under the guidance of qualified personnel.

- Deliver exceptional customer service to prioritize the needs of patients.

- Ensure that patients receive superior clinical care and a positive experience, taking into account their cultural, religious, and personal beliefs.

- Identify and mitigate situations that could negatively impact the health and wellbeing of individuals.

- Serve as an advocate for patients within the unit, ensuring a patient-centered approach to care delivery.

- Assist healthcare professionals in the execution of individualized care plans.

- As instructed, document routine health metrics such as blood pressure, temperature, pulse, respiratory rate, and blood glucose levels when necessary, and report any irregularities to a registered nurse.

- Recognize signs of pain and discomfort in patients and communicate these observations to the nurse in charge.

- Provide comfort and support to patients, their families, and caregivers.

- Ensure that personal actions contribute to maintaining high standards of quality.

- Respond to patient inquiries regarding non-clinical information to enhance communication.

- Establish and maintain effective communication regarding routine and operational matters.

- Always act in a manner that fosters positive working relationships and upholds the professional image of the organization.

About Medway NHS Foundation Trust

Are you ready to contribute to our mission of delivering the Best of Care by the Best of People?

At Medway, we take pride in our collaborative approach to ensure that our shared vision is realized for our patients.

As a vital partner in the healthcare of our community, we are committed to achieving this through our Trust-wide strategy - Patient First. We are seeking innovative and skilled individuals to join our Transformation Team and support us on this journey.

Our culture and values are the foundation of Medway NHS Foundation Trust, guiding our actions and decisions.

Our BEST values are integral to Patient First and are central to the care we provide to our patients, the support we extend to our staff, and our overall leadership philosophy:

B - Bold

E - Every person counts

S - Sharing and open

T - Together

Our Trust is an excellent choice for individuals looking to advance their careers in a dynamic and ambitious environment; our employees can select the coverage and additional benefits that best meet their needs and those of their families, including flexible working opportunities across the organization.

Job Responsibilities

Under supervision, the post holder is accountable for executing assigned tasks as part of the clinical team in support of registered nurses, and to undertake certain aspects of care provision under guidance. This role emphasizes the safety and wellbeing of service users, consistently working in a manner that promotes dignity and human rights, through the application of person-centered care principles.

Qualifications

Essential

  • Evidence of a general education, such as GCSEs or equivalent.
  • NVQ II in Healthcare / QCF Diploma in Health Level 2 or an equivalent qualification in the relevant specialty (Operating Theatre Practice for roles in theatre) or comparable experience in a similar position.

Knowledge

Essential

  • Familiarity and experience in taking clinical observations.
  • Understanding of hospital systems.

Experience

Essential

  • Some experience working as a healthcare assistant in a hospital or registered care environment.
  • Experience in customer care.

Value-Based Question

Essential

  • Provide an example of a situation where you demonstrated a 'can do' attitude, including the context and the outcome.

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