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Director of Patient Engagement

3 months ago


Gillingham, Kent, United Kingdom NHS Jobs Full time

Position Overview: The Director of Patient Engagement plays a crucial role in collaborating with the Associate Director for Patient Experience to spearhead and oversee the organization’s patient engagement initiatives.

Key Responsibilities:

  • Provide strategic guidance and support for a comprehensive program aimed at enhancing, sustaining, and elevating patient engagement throughout the organization.
  • Lead the formulation and execution of the organization’s Patient Engagement Strategy.
  • Drive a patient engagement agenda that aligns with regulatory obligations and the achievement of strategic goals.
  • Measure and enhance the experiences of service users and their families, ensuring optimal conditions are established to improve service quality.
  • Support the Associate Director in implementing recommendations related to patient engagement and contribute to the development of a framework focused on learning and improvement to foster positive patient experiences.

Conclusion: This role is integral to advancing the quality of care and ensuring that patient perspectives are at the forefront of service delivery.