Patient Care Specialist

2 months ago


Gillingham, Kent, United Kingdom SECamb Full time

About SECamb

SECamb is a leading healthcare provider dedicated to delivering exceptional patient care and services. As a key member of our team, you will play a vital role in ensuring the well-being of our patients and communities.

Job Summary

We are seeking a highly skilled and compassionate Healthcare Advisor to join our team. As a Healthcare Advisor, you will be the first point of contact for patients calling our 111 service, providing vital support and guidance to those in need.

Key Responsibilities

  • Provide empathetic and professional support to patients over the phone, addressing their concerns and needs.
  • Use the NHS Pathways system to assess patient situations and provide appropriate guidance and referrals.
  • Work collaboratively with other healthcare professionals to ensure seamless patient care.
  • Develop and maintain strong relationships with patients, families, and healthcare teams.

Requirements

  • GCSE or Functional Skills in Maths, English, and ICT Skills.
  • Previous experience working and communicating with the public.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and in a fast-paced environment.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A comprehensive training program to support your success.
  • A dynamic and supportive work environment.

How to Apply

If you are a motivated and compassionate individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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