Global Logistics Intermodal Key Account Professional

7 days ago


Birmingham, Birmingham, United Kingdom Kuehne+Nagel Full time

About the Role

We are seeking a highly skilled Sea Logistics Intermodal Key Account Specialist to join our team at Kuehne+Nagel. As a key member of our Intermodal team, you will be responsible for planning and executing the operational logistics of UK container transport requirements.

Key Responsibilities

  • Plan and coordinate import moves for key accounts utilizing our TOPS operating system.
  • Collaborate with haulage providers to ensure transport plans are achievable and executed to customer requirements.
  • Act as the primary point of contact for customers and transport providers.
  • Maintain proactive communication with customers through written, verbal, and face-to-face interactions.
  • Collect and analyze data to produce daily operational reports.
  • Ensure operational service levels are consistently met.
  • Verify and validate transport orders to ensure accuracy and compliance with customer and supplier agreements.
  • Prioritize and respond to email correspondences in a timely manner.

Requirements and Qualifications

  • Demonstrate exceptional communication skills to build strong relationships with customers and stakeholders.
  • Native or C1 English proficiency to effectively navigate language barriers.
  • Expertise in Excel to analyze data and drive insights.

Why Kuehne+Nagel?

We offer a comprehensive benefits package, including a contributory pension plan and our Route 2 Rewards scheme, which provides discounts, benefits, recognition, and a wellbeing center. Our employee assistance program provides access to 24/7 GP, legal, and financial advice, as well as mental health counseling. As a forces-friendly employer, we recognize the skills and expertise service leavers bring to our organization.



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