Administrative Services Manager
6 days ago
Job Title: Team Leader - Programme Management
Job Reference: N/A
Department: Academic Services
Location: University of Hertfordshire
Job Type: Full-time
Hours: 37 hours per week
Salary: Competitive salary
Key Responsibilities- Lead an administrative team to provide a high-quality service to colleagues across the University.
- Manage and maintain accurate data relating to programmes of study, including course structures and validation documentation.
- Liaise with internal and external stakeholders to ensure timely completion of administration activities.
- Line manage a team of professional staff, promoting a culture of flexibility, excellence, and customer care.
- Develop and implement effective processes to improve administrative efficiency and productivity.
- Substantial proven administrative experience, preferably within a Higher Education Institution.
- Proficiency in IT, including Microsoft products, databases, spreadsheets, and word-processing.
- Excellent communication and problem-solving skills, with the ability to work under pressure.
- Good attention to detail and ability to create successful working relationships with a wide range of people.
- Minimum of a Degree or equivalent, or proven experience.
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and supportive team environment.
- Professional development and training opportunities.
- A chance to make a real difference in the lives of students and colleagues.
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