School Business Manager

2 days ago


Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

Main Duties and Responsibilities

You will be coordinating and managing the delivery of efficient, effective, and professional administrative support in an integrated School encompassing Engineering, Computer Science, Physics, Astronomy, and Mathematics, at both strategic and operational levels, located in a brand-new state-of-the-art purpose-built STEM building, supporting the Dean, School Executive Group, and senior academic managers.

You will be responsible for the management of all aspects of School-based administration across a broad range of functions including:

  • Human Resources
  • Governance
  • Events Management
  • Admissions and Marketing
  • Business Continuity and Planning
  • Data Collection and Returns

This will also include acting as a single point of contact and liaising with other departments across the university with regards to issues and tasks, ensuring the school management are informed.

You will ensure the development and maintenance of effective and comprehensive range of communications within the School and more widely in the University.

You will support the Dean to provide a happy, professional, and effective School-based administrative staff team that supports the work of academic staff, promotes positive student experiences, success, and engagement, and will liaise with relevant professional services across the University, in particular:

  • The Student Administrative Service
  • The Research Office
  • Estates
  • Enterprise and Business Development
  • The Careers and Placements Team

Skills and Experience

You must have substantial proven administrative experience at an appropriate level, including:

  • Proven experience of monitoring and evaluating services
  • Proven experience of working with a wide range of people in a customer-focused environment, including supporting committees/working groups and taking minutes
  • Existing management experience, including quality assurance processes
  • Experience of managing work activities which have required a high level of collaborative working, time management, and negotiating skills in a busy environment
  • Experience of promoting equality, diversity, and staff wellbeing

You may already have prior experience in an administrative leadership role in Higher Education, project management experience, financial administration and procurement, admissions, marketing, and recruitment, and of the administration and management of Human Resources.

You must have excellent communication and interpersonal skills at all levels, with both written and oral communication.

You must have proven organisational skills and be able to work under pressure with minimum supervision, whilst maintaining a high standard and close attention to detail.

You will need to be able to use digital media to a highly competent level, including software such as Microsoft Office, the internet, and other technologies for communication and information purposes, to support and improve working practices.

Having the ability to motivate and mentor staff, build and lead teams, and operate an enterprising, flexible, proactive approach when using initiative to deliver service standards are all key required skills.

You will also bring professional or specialist knowledge or experience to support informed decision making and advice on complex processes.

Qualifications Required

You must hold a minimum of a Degree or an equivalent qualification, or have proven administrative experience.


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