Business Manager

7 days ago

Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time
Job Description

About the Role

We are seeking an experienced and skilled Administrative Director to join our team at the University of Hertfordshire. As a key member of our School Business Management team, you will play a vital role in ensuring the smooth operation of our School-based administration.

Main Responsibilities

  • Coordinate and manage the delivery of efficient, effective, and professional administrative support in an integrated School environment.
  • Manage all aspects of School-based administration across a broad range of functions, including human resources, governance, events management, admissions, and marketing.
  • Act as a single point of contact and liaise with other departments across the university to ensure effective communication and collaboration.
  • Develop and maintain effective and comprehensive communications within the School and more widely in the University.
  • Support the Dean in providing a happy, professional, and effective School-based administrative staff team that supports the work of academic staff, promotes positive student experiences, success, and engagement.

Requirements

  • Substantial proven administrative experience at an appropriate level, including experience of monitoring and evaluating services.
  • Proven experience of working with a wide range of people in a customer-focused environment, including supporting committees/working groups and taking minutes.
  • Existing management experience, including quality assurance processes.
  • Experience of promoting equality, diversity, and staff wellbeing.
  • Excellent communication and interpersonal skills at all levels, with both written and oral communication.
  • Proven organisational skills and ability to work under pressure with minimum supervision, whilst maintaining a high standard and close attention to detail.
  • Ability to use digital media to a highly competent level, including software such as Microsoft Office, the internet, and other technologies for communication and information purposes.
  • Ability to motivate and mentor staff, build and lead teams, and operate an enterprising, flexible, proactive approach when using initiative to deliver service standards.
  • Professional or specialist knowledge or experience to support informed decision making and advice on complex processes.

Qualifications

  • Minimum of a Degree or an equivalent qualification, or proven administrative experience.

Working Arrangements

This is a full-time position, and the successful candidate will be required to work at the University of Hertfordshire campus.

How to Apply

Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

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