Claims Specialist

2 months ago

Salford, Salford, United Kingdom BT6 Resourcing Full time
Claims Specialist Opportunity

We are seeking a skilled Claims Specialist to join our team at BT6 Resourcing. As a Claims Specialist, you will be responsible for handling a variety of end-to-end motor claims, ensuring fair and timely settlements for customers while adhering to our company's philosophy of claim ownership.

Key Responsibilities:
  • Handle end-to-end motor claims, including FNOL, Recoveries, Third Party, and PI
  • Ensure fair and timely settlements for customers
  • Adhere to our company's philosophy of claim ownership
  • Continuously seek opportunities to improve processes and increase efficiency
  • Deliver good outcomes for customers throughout the claims journey
Requirements:
  • Prior insurance/claims handling experience
  • Proven customer service experience
  • Strong expertise in handling complaints
  • Knowledge of FCA requirements, including individual responsibilities in relation to Consumer Duty
What We Offer:
  • Full 7-week training at our office in Salford Quays
  • Monday to Friday working hours
  • Hybrid working: 3 days at home and 2 days in the office after 6 months
  • Fully supportive team
  • 100 off your car insurance
  • A fun, vibrant, and busy place to work
  • 25 days holiday plus 8 bank holidays and an extra You day off for important occasions or just a day for you
Our Company:

Our client is an innovative market-leading insurance company protecting the things customers love so they can get on with what matters to them in life. Data drives them, and it fuels their outstanding distribution, finance, technology, and legal services.

We are a fun, vibrant, and busy place to work, and we offer a range of benefits, including 100 off your car insurance, 25 days holiday plus 8 bank holidays, and an extra You day off for important occasions or just a day for you.

We are committed to providing excellent customer service and ensuring that our customers receive fair and timely settlements for their claims.

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