Retail Store Leader

7 days ago


Reigate, Surrey, United Kingdom Cobra Coffee - Starbucks Franchisee Full time

Job Summary

We are seeking a highly skilled and experienced Store Manager to lead our team at Cobra Coffee - Starbucks Franchisee. As a Store Manager, you will be responsible for executing store operations, analysing data, and leveraging observations to inform decision making that improves customer and store performance.

Key Responsibilities

  1. Store Operations

Execute store operations through your team to ensure opening, close, and weekends are covered by yourself and your team of partners.

Data Analysis

Analyse data and leverage observations in store to inform decision making that improves both the customer and overall store performance.

Labour Management

Work with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets as well as recruitment of world-class and diverse talent that meets the store needs.

Partner Development

Support the growth of your partners through performance and development, coaching, and developing your team and building positive relationships to understand partner challenges, needs, and aspirations.

Goal Setting

Set challenging and realistic goals to drive engagement and improve partner performance.

What We Offer

  • 28 days holiday a year (including Bank Holidays).
  • Free drinks and discounted food when you're on shift, including £1 food items.
  • A free bag of coffee each month and a 30% partner discounts on food, beverages, and merchandise in Starbucks stores when not at work.
  • Third-party discounts including 10% in Southern Co-op food stores.
  • Life insurance.
  • Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself).
  • Career progression because here we actively promote internally.


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