Retail Store Manager

7 days ago


Reigate, Surrey, United Kingdom Cobra Coffee - Starbucks Franchisee Full time
About the Role

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Cobra Coffee - Starbucks Franchisee. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing your team to achieve exceptional results.

Key Responsibilities
  • Store Operations: Execute store operations during scheduled shifts, including organizing opening and closing duties, upholding operational policies and procedures, and ensuring the safety of all partners during each shift.
  • Team Development: Support the growth of your partners through performance and development, coaching, and building positive relationships to understand partner challenges, needs, and aspirations.
  • Customer Experience: Collaborate with the store leadership team to guide great shifts, providing support to partners, and inspiring the Starbucks Experience for both partners and customers.
  • Business Growth: Work with your store manager to identify opportunities to drive store profitability and business growth, and execute strategies to achieve these goals.
  • Performance Management: Set challenging and realistic goals to drive engagement and improve partner performance, and provide regular feedback and coaching to support their development.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including 28 days holiday a year, free drinks and discounted food when you're on shift, and a free bag of coffee each month.
  • Career Progression: We actively promote from within, and offer comprehensive training and development opportunities to help you grow your career.
  • Discounts and Perks: Enjoy discounts on food, beverages, and merchandise in Starbucks stores, as well as third-party discounts and comprehensive life insurance.


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