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Store Manager

2 months ago

Reigate, Surrey, United Kingdom Cobra Coffee - Starbucks Franchisee Full time
Job Description

We are seeking a highly motivated and experienced Store Manager to join our team at Cobra Coffee - Starbucks Franchisee. As a Store Manager, you will be responsible for leading a team of partners to deliver exceptional customer service and drive store profitability.

Key Responsibilities
  • Store Operations: Execute store operations to ensure seamless opening, closing, and weekend coverage, while maintaining a high level of customer satisfaction.
  • Data Analysis: Analyze sales data and customer feedback to inform decision-making and drive business growth.
  • Labour Management: Work with store leaders to optimize labour scheduling and recruitment, ensuring a diverse and talented team that meets store needs.
  • Partner Development: Support the growth and development of partners through coaching, training, and performance management.
  • Goal Setting: Set challenging and realistic goals to drive engagement and improve partner performance.
What We Offer
  • Competitive Salary: A competitive salary package that reflects your experience and skills.
  • Benefits: A comprehensive benefits package, including 28 days holiday, free drinks and food, and third-party discounts.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your role.
  • Career Progression: Opportunities for career progression and advancement within the company.
Requirements
  • Leadership Experience: Proven leadership experience in a retail or hospitality environment.
  • Customer Service: Excellent customer service skills and a passion for delivering exceptional customer experiences.
  • Communication: Strong communication and interpersonal skills, with the ability to build and maintain relationships with partners and customers.
  • Analytical Skills: Strong analytical skills, with the ability to interpret data and make informed decisions.