Clinical Trauma Risk Management Lead

Position Overview

This position is situated within the Staff Support Services, where the individual will oversee a portfolio of individual and team referrals addressing wellbeing concerns post-incident. The role also encompasses the autonomy to engage in service enhancement initiatives and represent the department at wellbeing gatherings.

Trauma Risk Management: TRiM Overview and Duties:

The selected candidate will spearhead the TRiM team at Northampton General Hospital, employing a research-backed methodology for post-incident assistance. Candidates must possess prior TRiM training. TRiM serves as a trauma-centered peer support framework aimed at aiding individuals who have encountered a traumatic or potentially distressing event. The individual will be accountable for orchestrating and facilitating TRiM interventions, collaborating closely with the service lead and TRiM practitioners within the institution.

Key Responsibilities

The individual will deliver professional leadership and clinical excellence to the service. Acting as a clinical leadership exemplar, the candidate will establish and uphold agreed clinical benchmarks, ensuring staff receive top-tier, evidence-based care. Responsibilities include managing referrals within the designated mailbox and connecting with broader occupational health and wellbeing services, as well as hospital staff-focused initiatives.

Numerous opportunities for professional growth will be available, contingent upon prior experience and qualifications. We are dedicated to delivering exceptional services for our personnel, with ongoing professional development being a fundamental aspect of our service model.

Responsibilities include coordinating care across both internal and external services, as well as managing TRiM responses to incidents within the hospital (additional training will be provided).

About Northampton General Hospital

As one of the largest employers in the region, Northampton General Hospital is on an exciting trajectory of improvement. Each division is committed to enhancing efficiency as we modernize and advance our services. We have entered a collaborative model with Kettering General Hospital NHS Foundation Trust, forming University Hospitals of Northamptonshire. This role will be based at Northampton General Hospital and will operate under the guidance of the strategic service lead.

Our Core Values

Compassion

Accountability

Respect

Integrity

Courage

We aim to recruit exceptional individuals to deliver our services across University Hospitals of Northamptonshire, helping to unlock the full potential of all staff. Our organization values effective communication and strives to promote our vacancies to all communities.

We are a Defence-positive trust, supporting reservists, veterans, and their families.

The Hospital Group encourages applications from individuals identifying with all protected groups, particularly those from BAME, Disabled, and LGBTQ+ backgrounds, as these communities are underrepresented in our facilities.

We recognize the importance of collaborating with colleagues from diverse backgrounds to ensure an inclusive and cooperative work environment.

Active Networks are in place to promote and support colleagues, ensuring everyone feels valued and has a sense of belonging within our hospitals.

Job Responsibilities

Clinical Excellence Support

• Actively engage as a member of the service, accountable for your practice and exemplifying the highest standards of care.
• Maintain proactive communication with all staff regarding clients' clinical conditions and treatment plans, ensuring accurate nursing records are upheld.
• Lead the team in assessing, planning, delivering, and evaluating client care in alignment with Trust and directorate pathways.
• Involve others in communications between clients and the multidisciplinary team, both internally and with external stakeholders, to ensure outstanding communication.
• Engage clients in their assessment processes.
• Direct the SoS TRiM service and TRiM practitioners in providing post-incident support.

Leadership

• Exemplify leadership with enthusiasm, responding appropriately to client needs.
• Manage and lead the service, fostering a positive work environment and a culture that encourages innovation and change.
• Ensure high standards of nursing care are maintained for an excellent client experience.
• Represent the team and organization at professional meetings as needed, ensuring effective communication reaches all team members.
• Adhere to Risk Management policies and procedures, utilizing local data to maintain a safe environment for clients and staff.
• Be a visible and approachable figure for staff and clients seeking assistance and guidance.
• Facilitate collaboration among the multidisciplinary team towards shared goals of excellence in client care.
• Influence outcomes through effective communication, negotiation, and persuasion skills.
• Develop and leverage local and national networks to introduce best practices in client management and care.
• Serve as the TRiM lead and participate in national TRiM network meetings.
• Constructively challenge practices impacting client care and staff wellbeing.
• Maintain a clinical presence, dividing time across all responsibilities outlined.
• Collaborate with the Senior Team and other service leads to achieve nursing strategy objectives.
• Embodiment of the six standards within the Pathway to Excellence framework.

Client Excellence Support

• Exhibit courtesy and helpfulness towards clients, colleagues, and all Trust users.
• Act as a positive role model for the team.
• Proactively seek client feedback on the services provided.
• Encourage a culture where clients participate in and understand assessment processes and treatment plans.
• Explore innovative approaches to enhance client care, presenting proposals to the service lead.
• Foster an open learning culture from clinical incidents and feedback, implementing necessary improvements.
• Ensure the safe and secure handling of clinical notes in accordance with Trust policy.

People/Management Excellence

• Promote effective communication channels within the service and Trust.
• Stay informed about national and regional initiatives relevant to the specialty influencing future service developments.
• Keep the service lead and HR director informed of issues affecting client care, staffing levels, and system challenges.
• Encourage staff wellbeing and resilience, considering flexible working arrangements.
• Oversee recruitment and selection processes for all staff.
• Monitor and manage staff sickness and absence, keeping the service lead informed of trends and action plans.
• Assist the service lead in investigating complaints and adverse incidents, ensuring lessons are learned and action plans executed.
• Utilize Performance Management and Probationary Period policies as necessary.
• Maintain proficient computer skills to access patient details and reports via Trust IT systems.

Financial Excellence Support

• Exert influence and control over overall departmental expenditures.
• Oversee the creation of effective staff rosters and approve payment processes.

Professional Responsibilities

• Take responsibility for personal professional development, maintaining a professional portfolio and staying current on nursing and health service issues.
• Assume full accountability for actions and adhere to the NMC Code.
• Maintain knowledge and clinical skills, demonstrating competence in delivering high-quality care.
• Act as a confirmer for staff revalidation when applicable, empowering staff through the process.
• Stay informed about all Nursing Policies and procedures.
• Participate in relevant education and training programs, sharing knowledge gained with the team.
• Maintain awareness of professional issues, ensuring continued professional development.

Quality Assurance and Monitoring

• Ensure practice aligns with Trust and departmental policies to maintain professional, clinical, and patient safety, monitoring staff adherence.
• Produce all service management documentation as requested, collaborating with the service lead on audits and action plans.
• Ensure all staff complete mandatory training and development as required.
• Promote evidence-based practice within the clinical area.
• Lead audit initiatives and set/review standards for practice as part of clinical governance.
• Responsible for the team's performance in the Trust's Assessment and Accreditation process.

Policy and Service Development Responsibilities

• Ensure compliance with Trust policies and protocols, taking action where necessary.
• Drive research and service improvement initiatives within the department.
• Contribute to the development of guidelines and practices enhancing patient experience in line with national and Trust policies.
• Assist in updating policies and protocols within the specialty.

Research, Development & Education Responsibilities

• Ensure all staff receive formal annual reviews in line with the Knowledge and Skills Framework and PDP.
• Discuss team training needs with the service lead.
• Evaluate training undertaken by staff to effect service improvement.
• Ensure completion of action plans from national and local strategies and clinical audits.
• Seek out best practices to inspire new ideas and change.
• Possess a well-developed understanding of clinical practice with effective supervision and mentoring skills.
• Facilitate access to clinical coaching and action learning for all staff.

Corporate Responsibilities

• Act in place of the strategic lead as required.
• Collaborate with colleagues across the Trust to ensure safe care delivery.
• Facilitate measures to achieve directorate/divisional and Trust targets, disseminating information to the nursing team.
• Share best practices through meetings and forums.
• Serve as a Trust role model at all times, both during work hours and off duty.

Qualifications and Experience

Essential

• Registered Nurse with current NMC registration.
• Evidence of ongoing clinical and professional development.
• Qualified TRiM practitioner.

Desirable

• Degree in Psychology or equivalent.
• Master's Degree level education.
• Qualifications in counselling or coaching.

Knowledge and Experience

Essential

• Experience in managing and leading a team, coordinating workloads.
• Experience at Band 6 level in team management and performance oversight.
• Staff and resource management experience.
• Effective clinical leadership and change management experience.
• Financial management experience.
• Evidence of teaching capabilities.
• Participation in clinical governance, research, and audits.
• Experience in recruiting and inducting new staff.
• Knowledge of current NHS developments.
• Understanding of current psychological issues.

Skills

Essential

• Proven ability to manage a service and engage in challenging conversations.
• Extensive experience in managing reflective group practice.
• Clinical assessment skills.