Customer Service Representative
1 week ago
Pertemps Glasgow is recruiting for a Customer Service Administrator to work with our client in Glasgow. The role is office based, with shifts worked on a rotational basis within the hours of 8:45am and 5:30pm. The salary for this position is £25,000-£26,000. We are open to speaking with candidates from a Customer Service or Call Centre background. The successful candidate will be responsible for providing excellent customer service and support to our client's customers. Key responsibilities include responding to customer inquiries, resolving issues, and providing information on products and services. If you have a passion for delivering exceptional customer service and are looking for a new challenge, please apply for this exciting opportunity.
**Key Responsibilities:**
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Provide information on products and services to customers
* Work collaboratively with the customer service team to achieve excellent customer service standards
* Maintain accurate records of customer interactions
**Requirements:**
* Previous experience in a customer service or call centre environment
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong problem-solving skills and ability to think critically
**What We Offer:**
* Competitive salary of £25,000-£26,000
* Opportunity to work with a reputable client in Glasgow
* Collaborative and supportive team environment
* Ongoing training and development opportunities
If you are a motivated and customer-focused individual looking for a new challenge, please apply for this exciting opportunity.
**How to Apply:**
To apply for this position, please submit your application through our website. We look forward to hearing from you.
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