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Customer Service Representative

2 months ago


Scotland, United Kingdom Arnold Clark. Full time

About Arnold Clark

We are a leading car retailer with a passion for delivering exceptional customer experiences. Our team is dedicated to helping customers find their perfect vehicle and providing ongoing support throughout their ownership journey.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Click & Collect Product Genius. As a key member of our sales team, you will be responsible for creating an exceptional customer experience and helping customers get excited about our products.

Key Responsibilities

• Provide exceptional customer service and support to customers throughout their purchasing journey

• Work closely with colleagues to ensure seamless customer experiences

• Maintain a thorough knowledge of our products and services to provide informed advice to customers

• Meet and exceed sales targets while maintaining a high level of customer satisfaction

Working Hours

As a Click & Collect Product Genius, you will work on a rota basis, covering 5 days out of 7, including some weekends and evenings (approximately 39.5 hours a week).

What We Offer

• Competitive salary and benefits package

• Ongoing training and development opportunities

• Collaborative and dynamic work environment

• Opportunity to work with a leading car retailer and be part of a successful team