Csr (Customer Service Representative)

7 months ago


Scotland, United Kingdom Reflex Vehicle Hire Limited Full time

**About Us**

At Reflex Vehicle Hire, we’re not just any company - we've been named one of the Top 1000 Companies that inspire Britain and Europe

We operate a fleet of approximately 4,300 vehicles and have a team of around 150 staff working together. Our Head Office is situated on a spacious 4-acre plot in Loughborough, serving as our central hub, along with two strategically placed operating depots in Manchester and Glasgow to ensure our services reach every corner of the map.

When it comes to careers, we’re all about creating exciting opportunities for our people. We're big on innovation, collaboration and recognition. With competitive pay, excellent benefits, and plenty of chances to develop new skills, we’re dedicated to investing in our employees’ growth.

We're also passionate about sustainability, inclusivity, and diversity. From eco-conscious practices to supporting our customers on their electrification journey, we're always striving to make a positive difference. So, why not join us at Reflex?
- Identifying suitable vehicles for rental
- Preparing all vehicles to the company standard prior to any rental
- Administering rental agreements when required
- Undertaking physical and digital vehicle inspections
- Organising and processing vehicle movements throughout the UK
- Support driving staff where necessary
- Updating customers with off hire information
- Processing damage recharges where necessary.

**Experience**
- Excellent customer service and communication skills
- Hardworking and enjoy working in a fast paced environment
- Be able to work in a team and independently.
- Hold a full UK diving licence with no more than 6 points

**Job Offering**

**Salary**: £25,552.80

Contract: Full Time

Hours: 40 hours per week, Monday to Friday
- 7.30am to 4.30pm

Holidays: 25 + Bank Holidays

Reporting to: Operations Manager

Extra:
Onsite parking

Company pension

Life insurance

**Job Types**: Full-time, Permanent

Pay: £25,552.80 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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