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Customer Experience Representative

2 months ago

Scotland, United Kingdom Star People Full time
About the Role

We are seeking a highly skilled Customer Experience Specialist to join our team at Star People. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Customer Engagement: Develop and maintain strong relationships with healthcare professionals (HCPs) through a combination of in-person and remote interactions.
  • Collaboration and Communication: Work closely with cross-functional teams to ensure seamless customer experiences and optimize business outcomes.
  • Product Knowledge: Develop a deep understanding of our products and services, as well as relevant clinical trial data and guidelines.
  • Business Acumen: Utilize business and commercial acumen to drive sales growth and expand our customer base.
Requirements
  • Experience: Proven track record of successful primary care and hospital pharmaceutical sales experience.
  • Certifications: ABPI Qualified.
  • Industry Knowledge: Strong knowledge of the NHS structure and environment.
  • Commercial Skills: Demonstrated ability to understand and effectively communicate clinical trial data and guidelines.
What We Offer
  • Competitive Compensation: A competitive starting salary and extensive benefits package.
  • Opportunities for Growth: A dynamic and supportive work environment with opportunities for professional development and advancement.