Parking Appeals Specialist

4 weeks ago


London, Greater London, United Kingdom CRA GROUP LIMITED Full time
Role Overview

As a vital member of the Parking Appeals and Representations team, you will be responsible for delivering a prompt and efficient service to the Parking and Network Management division as well as the broader council. The successful candidate will be expected to maintain a consistently high standard of work, utilizing their expertise and judgment to evaluate the evidence in each case, whether it pertains to a Penalty Charge Notice (PCN), parking permit, or parking control suspension.

Key Responsibilities
  • Evidence Evaluation: Assess and weigh the evidence presented in various parking-related cases to make informed and balanced decisions.
  • Service Delivery: Ensure timely responses and resolutions to parking appeals, contributing to the overall efficiency of the council's operations.
  • Strategic Importance: Recognize the significance of parking and traffic enforcement in supporting the council's initiatives on Climate Change, Air Quality, and Streets for People.

This role is essential in upholding the integrity of the council's parking management system and ensuring compliance with relevant regulations.



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