Appeals and Correspondence Specialist

3 weeks ago


London, Greater London, United Kingdom London Borough of Newham Full time

Appeals and Correspondence Officer

The London Borough of Newham is in search of a dedicated Appeals and Correspondence Officer to become a vital part of our team. This position offers a permanent contract with flexible working arrangements and a competitive remuneration package.

Role Overview:

  • Manage inquiries and representations related to Penalty Charge Notices (PCNs) within the required statutory time limits.
  • Compile case summaries and assemble evidence packs for the parking tribunal service.

Candidate Profile:

  • Previous experience in the parking sector is advantageous, although comprehensive training will be provided.
  • Ability to manage a diverse caseload while delivering exceptional customer service.

To express your interest, please submit a supporting statement that highlights your relevant skills and experiences in relation to the job criteria. Applications will be evaluated based on qualifications and experience.

Additional Information:

  • We promote an inclusive and anti-racist workplace.
  • Responsibilities include safeguarding and promoting welfare.

When applying, please include a supporting statement detailing your suitability for this position. Ensure that all personal identifiers are removed from your documents prior to submission.

The personal information collected will be utilized for verification purposes.



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