Imaging Administrator Part Time
2 weeks ago
Job Summary
We are seeking an experienced and organized Imaging Administrator to join our team at Spire Healthcare Ltd. As an Imaging Administrator, you will play a vital role in providing exceptional patient administration within our Radiology Department.
Key Responsibilities
- Efficiently book and record patient details and appointments on our system via telephone, face-to-face, and referral letters.
- Greet, welcome, and provide necessary assistance to all patients, consultants, and visitors.
- Register all new or follow-up patients for procedures, outpatient consultations, or pre-op assessments.
- Provide and receive patient information, ensuring that all information is provided, received, and recorded in accordance with data protection regulations and company policies.
- Provide reception cover and general administrative support to the Imaging department.
- Be flexible with working hours to suit the needs of the business and requirements of the Imaging Department.
- Promote a friendly, professional, and positive attitude at all times.
- Ensure the administrative aspect of the patient journey is efficient with excellent levels of customer service at all times.
- Excellent communication with patients, colleagues, and all other customers in a friendly, professional manner.
- Issue imaging reports in a timely manner with strict adherence to information governance to ensure they are issued to the correct referring clinician.
- Manage email inquiries and referrals in a timely and professional manner.
Requirements
- Highly organized and able to manage workload effectively.
- Experience in an administrative-based position or in a similar environment would be beneficial.
- An excellent communicator and capable of delivering excellent customer service.
- Good computer skills and competent with Microsoft Office packages.
- A team player confident in interacting across a diverse range of people.
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes:
- 35 days annual leave inclusive of bank holidays (pro rata)
- Employer and employee contributory pension with flexible retirement options
- Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Free onsite parking
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