Imaging Administrator Part Time

2 weeks ago


Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full time

Job Summary

We are seeking an experienced and organized Imaging Administrator to join our team at Spire Healthcare Ltd. As an Imaging Administrator, you will play a vital role in providing exceptional patient administration within our Radiology Department.

Key Responsibilities

  • Efficiently book and record patient details and appointments on our system via telephone, face-to-face, and referral letters.
  • Greet, welcome, and provide necessary assistance to all patients, consultants, and visitors.
  • Register all new or follow-up patients for procedures, outpatient consultations, or pre-op assessments.
  • Provide and receive patient information, ensuring that all information is provided, received, and recorded in accordance with data protection regulations and company policies.
  • Provide reception cover and general administrative support to the Imaging department.
  • Be flexible with working hours to suit the needs of the business and requirements of the Imaging Department.
  • Promote a friendly, professional, and positive attitude at all times.
  • Ensure the administrative aspect of the patient journey is efficient with excellent levels of customer service at all times.
  • Excellent communication with patients, colleagues, and all other customers in a friendly, professional manner.
  • Issue imaging reports in a timely manner with strict adherence to information governance to ensure they are issued to the correct referring clinician.
  • Manage email inquiries and referrals in a timely and professional manner.

Requirements

  • Highly organized and able to manage workload effectively.
  • Experience in an administrative-based position or in a similar environment would be beneficial.
  • An excellent communicator and capable of delivering excellent customer service.
  • Good computer skills and competent with Microsoft Office packages.
  • A team player confident in interacting across a diverse range of people.

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes:

  • 35 days annual leave inclusive of bank holidays (pro rata)
  • Employer and employee contributory pension with flexible retirement options
  • Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Free onsite parking


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