Imaging Department Administrator
3 days ago
Job Summary:
Spire Healthcare is seeking a highly organized and detail-oriented Imaging Department Administrator to join their team. As a key member of the imaging department, you will be responsible for providing exceptional patient administration and support to the multi-disciplinary team.
Key Responsibilities:
- Efficiently and accurately book and record patient details and appointments on the system.
- Provide excellent customer service to patients, consultants, and visitors.
- Register new and follow-up patients for procedures, outpatient consultations, and pre-op assessments.
- Manage patient information in accordance with data protection and information governance policies.
- Provide administrative support to the imaging department, including reception cover and general administrative tasks.
- Ensure the administrative aspect of the patient journey is efficient and provides excellent levels of customer service.
- Communicate effectively with patients, colleagues, and other customers in a friendly and professional manner.
- Issue imaging reports in a timely manner, adhering to information governance policies.
- Manage email inquiries and referrals in a timely and professional manner.
Requirements:
- Highly organized and able to manage workload effectively.
- Experience in an administrative role or similar environment is beneficial.
- Excellent communication and customer service skills.
- Good computer skills and proficiency with Microsoft Office packages.
- Ability to work as part of a team and interact with diverse individuals.
Benefits:
- Competitive salary.
- Comprehensive benefits package, including annual leave, pension, and private medical insurance.
- Free onsite parking.
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