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Bank Administrator
2 months ago
Job Summary:
We are seeking an experienced Bank Administrator to join our Imaging Administration Team at Spire Cardiff. This role will suit someone who is highly organized and able to manage workload, with excellent communication skills and a friendly, professional attitude.
Key Responsibilities:
- Efficiently and accurately book and record patient details and appointments on the system.
- Provide and receive patient information, ensuring that all information is provided, received, and recorded in accordance with the Data Protection Act, Information Governance, and other Spire Policies.
- Provide reception cover and general administrative support to the Imaging department.
- Be flexible with working hours to suit the needs of the business and requirements of the Imaging Department.
- Ensure the administrative aspect of the patient journey is efficient with excellent levels of customer service at all times.
- Issue imaging reports in a timely manner with strict adherence to information governance to ensure they are issued to the correct referring clinician.
- Manage emails, enquiries, and referrals in a timely and professional manner.
Requirements:
- Highly organized and able to manage workload.
- Experience in an administrative-based position or in a similar environment would be beneficial.
- Excellent communicator and capable of delivering excellent customer service.
- Good computer skills and competent with Microsoft Office packages.
- A team player confident in interacting across a diverse range of people.
Benefits:
- Competitive rates for bank colleagues who work on a flexible basis.
- Paid weekly.
- Free onsite car park.
- Access to Spire Healthcare pension.
- Access to Blue Light Card discounts.
- Free uniform.
- Free DBS.
- Full induction, including mandatory training updates.
- Opportunities for further training and progression into permanent posts.
- Knowledge, support, and guidance through your recruitment journey from Spire's specialist Resourcing Team.
