Receptionist/ Administrator

2 days ago


Birmingham, Birmingham, United Kingdom Pearl Medical Centre Full time

About Pearl Medical Centre

Pearl Medical Centre is a dynamic and forward-thinking medical practice based in the heart of Birmingham. We are seeking a highly skilled and compassionate Receptionist/Administrator to join our friendly and supportive team.

Main Responsibilities

The successful candidate will be responsible for providing exceptional patient care and administrative support to our medical team. Key responsibilities will include:

  • Receiving and directing patients, visitors, and phone calls in a courteous and efficient manner.
  • Managing patient records, medical notes, and administrative tasks with high accuracy and attention to detail.
  • Providing administrative support to the medical team, including scheduling appointments, managing patient flow, and maintaining a clean and organized workspace.
  • Communicating effectively with patients, staff, and external partners to ensure seamless patient care and administrative processes.
  • Maintaining confidentiality and adhering to data protection policies and procedures.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities and deadlines.
  • High level of accuracy and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.
  • Basic computer skills and proficiency in Microsoft Office.

Desirable Qualifications and Experience

Previous experience in a medical reception or administrative role is highly desirable. NVQ level 3 in Customer Care or equivalent is also preferred.



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