Patient Administrator – Outbound Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented Patient Administrator to join our team at Circle Health Group. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our patient services.
Key Responsibilities- Administrative Support: Provide administrative support to our patient services team, including managing referrals, triaging patient queries, and maintaining accurate records.
- Communication: Serve as the first point of contact for patients, staff, and visitors, providing excellent customer service and ensuring that all queries are dealt with efficiently and professionally.
- Referral Management: Manage referrals from the Referral Management Centre, including triage and adherence to the 18-week Referral to Treatment within set timescales.
- SPOT Contract Management: Manage SPOT contract patients, ensuring that all necessary documentation is completed and that patients receive the required level of care.
- Maths and English GCSE: Hold Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- IT Skills: Be proficient in the use of a PC, including software and systems.
- Financial Awareness: Have basic financial awareness and previous administration experience in a private healthcare environment.
- Competitive Salary: Receive a competitive starting salary.
- Private Pension Scheme: Be eligible for a private pension scheme.
- Private Healthcare Scheme: Have access to a private healthcare scheme for treatment at our hospitals, covering pre-existing medical conditions.
- Friends and Family Discounts: Enjoy friends and family hospital discounts.
- Family Friendly Policies: Benefit from family friendly policies, including enhanced Maternity, Paternity, and Adoption pay.
- Non-Contributory Life Insurance: Receive non-contributory life insurance.
- Staff Engagement Hub: Have access to a staff engagement hub with discounts and rewards.
- Wellbeing Support: Have access to resources, tools, and services to support your wellbeing.
- Employee Recognition: Be part of employee recognition programs.
- Training and Development: Have access to industry-leading training and development opportunities.
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Patient Services Coordinator
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2 days ago
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