Site Operations Manager

6 days ago

Clitheroe, Lancashire, United Kingdom Lancashire County Council Full time
Job Description

Job Title: Site Manager

Job Reference: N/A

Location: N/A

Job Type: Full-time

Salary: £29,777-£33,945 per annum

Hours: 40 hours per week

Contract Type: Permanent

Job Summary:

Lancashire County Council is seeking a highly skilled and experienced Site Manager to join our team. The successful candidate will be responsible for the day-to-day operation of our waste facilities, ensuring efficient, compliant, and safe operations.

Key Responsibilities:

  • Provide the statutory Technically Competent Manager (COTC/OCC Holder) function for the allocated permitted facilities.
  • Day-to-day management of operational staff and the implementation of all related council policies.
  • Training, mentoring, and motivating staff.
  • Organizing and coordinating the work of the team to ensure required service levels and operating standards are achieved.
  • Ensuring site staff are sufficiently trained and knowledgeable to deliver these requirements in the Manager's absence.
  • Implementation of operational and performance improvement initiatives.
  • Ensuring that all facilities are operating in a safe and compliant manner.
  • Ensuring operations are compliant with all statutory and legal obligations.
  • Ensuring the council policies are fully and effectively implemented and making decisions on their implementation within provided guidelines.
  • Providing a technical reference and guidance for the team.
  • Dealing with customer complaints, queries, and enquiries, often in person, and at times in difficult or challenging situations.
  • Identifying opportunities for improving procedures and processes within the team or wider service area to support the continuous improvement of services.
  • Supporting the Assistant Operations Manager in the delivery of aspects of his or her role that are commensurate to the grade of the post.

Requirements:

  • Certificate of Technical Competence (COTC) Level 4/Occupational Certificate of Competence (OCC) relevant to the facility being managed.
  • Experience of operational practices and health, safety, and quality management systems in an operational setting.
  • Good communication skills and the ability to train, mentor, and motivate staff with varying skills and abilities.
  • The ability to deal with and make decisions in difficult or challenging situations.
  • A desire to lead by example.
  • A commitment to provide high levels of customer service.
  • An understanding of the legislative framework associated with the delivery of the role.

Additional Requirements:

  • The post holder may be required to work up to one day per calendar month on a weekend or Bank Holiday. Such days will be paid at overtime rates.
  • The post holder is required to be on call, on an out of hours rota. Additional payments will apply for any additional hours worked.
  • The post holder is required to hold a valid (Category B) driving licence.
  • The post holder may be required to use an LCC vehicle in relation to their role.

Learning Agreement:

  • The learning agreement will, upon successfully attaining a relevant COTC qualification, require the employee to stay in the employment of the council for 12 months from the date of its award, or 6 months from the date of any renewal.
  • In the event that the employee leaves the council's employment within these periods the employee will be required to pay a proportion of the cost of attaining the COTC (or its renewal) as set out in the agreement.

Equal Opportunities:

Lancashire County Council is an equal opportunities employer and welcomes applications from all qualified candidates.

Benefits:

Lancashire County Council offers a range of benefits to its employees, including a competitive salary and a comprehensive benefits package.

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