Client Success Partner, Global Conferences

1 week ago


Surrey, United Kingdom Gartner Full time
About this Role

We are seeking a highly motivated and experienced Client Success Partner to join our Global Conferences team. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.

Key Responsibilities
  • Serve as the primary point of contact for clients, providing expert guidance and support to ensure successful event experiences.
  • Collaborate with cross-functional teams to develop and execute client success strategies, driving client satisfaction and retention.
  • Develop and maintain strong relationships with clients, understanding their business needs and priorities to deliver tailored solutions.
  • Drive client call activity to ensure timely onboarding and proactive service delivery, resulting in high client satisfaction and retention.
  • Evaluate and track client experiences, identifying areas for improvement and implementing process enhancements.
Requirements
  • 1-3 years' experience in customer-facing or client-focused roles, with a proven track record of delivering exceptional client experiences.
  • Bachelor's degree preferred, with a strong understanding of business principles and practices.
  • Strong business acumen, with the ability to persuade and influence others.
  • Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner.
  • Highly organized, with a strong attention to detail and ability to manage multiple deadlines and priorities.
About Gartner

Gartner is a leading research and advisory company, providing critical insights and guidance to business leaders worldwide. Our mission is to empower our clients to make informed decisions and drive business success. We are committed to creating a diverse and inclusive work environment, where our associates can thrive and grow professionally and personally.



  • Surrey, United Kingdom Gartner Full time

    About this role:The Client Success team at Gartner is seeking a highly motivated and organized Client Success Partner to join our Global Conferences team. As a Client Success Partner, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key Responsibilities:Serve as the primary point of contact for...


  • Surrey, United Kingdom Gartner Full time

    About this role:The Client Success team at Gartner is seeking a highly motivated and organized Client Success Partner to join our Global Conferences team. As a Client Success Partner, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key Responsibilities:Serve as the primary point of contact for...


  • Surrey, United Kingdom Gartner Full time

    About this role:The Client Success team at Gartner is seeking a highly motivated and organized Client Success Partner to join our Global Conferences team. As a Client Success Partner, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key responsibilities:Serve as the primary point of contact for...


  • Surrey, United Kingdom Gartner Full time

    About this role:The Client Success team at Gartner is seeking a highly motivated and organized Client Success Partner to join our Global Conferences team. As a Client Success Partner, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key responsibilities:Serve as the primary point of contact for...


  • Surrey, United Kingdom Gartner Full time

    About This RoleWe are seeking a highly motivated and experienced Client Success Partner to join our Global Conferences team. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key ResponsibilitiesServe as the primary point of contact for clients, providing guidance and...


  • Surrey, United Kingdom Gartner Full time

    About This RoleWe are seeking a highly motivated and experienced Client Success Partner to join our Global Conferences team. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key ResponsibilitiesServe as the primary point of contact for clients, providing guidance and...


  • Surrey, United Kingdom Gartner Full time

    About this role:The Client Success team at Gartner is seeking a highly motivated and organized individual to join our team as a Client Success Partner, Global Conferences. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key responsibilities:Serve as the primary point...


  • Surrey, United Kingdom Gartner Full time

    About this role:The Client Success team at Gartner is seeking a highly motivated and organized individual to join our team as a Client Success Partner, Global Conferences. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key responsibilities:Serve as the primary point...


  • Surrey, United Kingdom Gartner Full time

    About this role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with our conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key responsibilities:Serve as the primary point of contact for...


  • Surrey, United Kingdom Gartner Full time

    About this role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with our conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key responsibilities:Serve as the primary point of contact for...


  • Surrey, United Kingdom Gartner Full time

    About this Role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with the Gartner conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key Responsibilities:Serve as the primary point of...


  • Surrey, United Kingdom Gartner Full time

    About this Role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with the Gartner conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key Responsibilities:Serve as the primary point of...


  • Surrey, United Kingdom Gartner Full time

    About this role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with the Gartner conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key responsibilities:Serve as primary point of contact...


  • Surrey, United Kingdom Gartner Full time

    About this role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with the Gartner conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key responsibilities:Serve as primary point of contact...


  • Surrey, United Kingdom Gartner Full time

    Job SummaryThis role will be responsible for supporting the Global Conferences partnership with key partners from internal business units, including Research Sales, Global Services and Delivery, Global Product Management, and others, for regional portfolio(s) of conferences. The successful candidate will inform, engage and equip internal partners, including...


  • Surrey, United Kingdom Gartner Full time

    Job SummaryThis role will be responsible for supporting the Global Conferences partnership with key partners from internal business units, including Research Sales, Global Services and Delivery, Global Product Management, and others, for regional portfolio(s) of conferences. The successful candidate will inform, engage and equip internal partners, including...


  • Surrey, United Kingdom Gartner Full time

    Job Summary:This role will be responsible for supporting the Global Conferences partnership with key business units, including Research Sales, Global Services and Delivery, and Global Product Management, for regional portfolios of conferences. The successful candidate will inform, engage, and equip internal partners with conference information to support...


  • Surrey, United Kingdom Gartner Full time

    Job Summary:This role will be responsible for supporting the Global Conferences partnership with key business units, including Research Sales, Global Services and Delivery, and Global Product Management, for regional portfolios of conferences. The successful candidate will inform, engage, and equip internal partners with conference information to support...


  • Surrey, United Kingdom Gartner Full time

    Job SummaryThis role will be responsible for supporting the Global Conferences partnership with key partners from internal business units, including Research Sales, Global Services and Delivery, Global Product Management, and others, for regional portfolio(s) of conferences. You will inform, engage and equip internal partners, including front lines...


  • Surrey, United Kingdom Gartner Full time

    Job SummaryThis role will be responsible for supporting the Global Conferences partnership with key partners from internal business units, including Research Sales, Global Services and Delivery, Global Product Management, and others, for regional portfolio(s) of conferences. You will inform, engage and equip internal partners, including front lines...