Client Success Partner, Global Conferences
4 days ago
The Client Success team at Gartner is seeking a highly motivated and organized Client Success Partner to join our Global Conferences team. As a Client Success Partner, you will be responsible for delivering exceptional client experiences and driving client retention and growth.
Key responsibilities:- Serve as the primary point of contact for clients, ensuring seamless onboarding and maximizing the value of their sponsorship packages at live conferences.
- Collaborate with the wider conference business teams, including operations, content, program management, and marketing, to enable client success.
- Partner with the Conference Sales Organization to drive satisfaction, account retention, and growth.
- Cultivate and expand existing business relationships through proactive client interactions, understanding client business priorities, and driving high client call activity.
- Evaluate and track client experiences at every conference, enabling improved processes and actions.
- Join Conference Sales Account Executives on client calls and meetings as needed to support sales or secure renewals.
- 1-3 years' relevant experience in customer-facing or client-focused positions.
- Bachelor's degree preferred.
- Passionate about service delivery and driven by client success.
- Strong business acumen and ability to persuade others.
- Ability to quickly identify and assess client needs and objectives.
- Ability to receive, interpret, and react to client requests in a customer-focused manner.
- Highly organized with a strong attention to detail.
- Excellent written and verbal communication skills, including presentation skills.
- Ability to manage multiple deadlines, prioritize, and work under pressure.
- Ability to work independently and within a team.
- Proficiency in the MS Office suite and G-suite.
- Willingness to travel 6-8 times per year locally and across EMEA (approx. 20-25%).
Gartner is a leading research and advisory company that helps organizations make informed decisions about technology and business. We are committed to being an equal opportunity employer and offer a dynamic and inclusive work environment.
We are seeking a talented and motivated individual to join our team as a Client Success Partner. If you are passionate about delivering exceptional client experiences and driving business growth, we encourage you to apply.
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Client Success Partner, Global Conferences
7 days ago
Surrey, United Kingdom Gartner Full timeAbout this role:The Client Success team at Gartner is seeking a highly motivated and organized Client Success Partner to join our Global Conferences team. As a Client Success Partner, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key Responsibilities:Serve as the primary point of contact for...
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Client Success Partner, Global Conferences
7 days ago
Surrey, United Kingdom Gartner Full timeAbout this role:The Client Success team at Gartner is seeking a highly motivated and organized Client Success Partner to join our Global Conferences team. As a Client Success Partner, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key Responsibilities:Serve as the primary point of contact for...
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Client Success Partner, Global Conferences
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Surrey, United Kingdom Gartner Full timeAbout This RoleWe are seeking a highly motivated and experienced Client Success Partner to join our Global Conferences team. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key ResponsibilitiesServe as the primary point of contact for clients, providing guidance and...
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Client Success Partner, Global Conferences
2 weeks ago
Surrey, United Kingdom Gartner Full timeAbout This RoleWe are seeking a highly motivated and experienced Client Success Partner to join our Global Conferences team. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key ResponsibilitiesServe as the primary point of contact for clients, providing guidance and...
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Client Success Partner, Global Conferences
5 days ago
Surrey, United Kingdom Gartner Full timeAbout this role:The Client Success team at Gartner is seeking a highly motivated and organized individual to join our team as a Client Success Partner, Global Conferences. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key responsibilities:Serve as the primary point...
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Client Success Partner, Global Conferences
5 days ago
Surrey, United Kingdom Gartner Full timeAbout this role:The Client Success team at Gartner is seeking a highly motivated and organized individual to join our team as a Client Success Partner, Global Conferences. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key responsibilities:Serve as the primary point...
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Surrey, United Kingdom Gartner Full timeAbout this role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with our conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key responsibilities:Serve as the primary point of contact for...
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Client Success Partner, Global Conferences
1 week ago
Surrey, United Kingdom Gartner Full timeAbout this role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with our conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key responsibilities:Serve as the primary point of contact for...
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Surrey, United Kingdom Gartner Full timeAbout this Role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with the Gartner conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key Responsibilities:Serve as the primary point of...
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Surrey, United Kingdom Gartner Full timeAbout this Role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with the Gartner conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key Responsibilities:Serve as the primary point of...
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Surrey, United Kingdom Gartner Full timeAbout this role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with the Gartner conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key responsibilities:Serve as primary point of contact...
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Surrey, United Kingdom Gartner Full timeAbout this role:The Client Success team at Gartner is responsible for delivering value to clients and ensuring they have the conviction to renew and grow their partnership with the Gartner conference business. This is a critical role that drives client retention and builds a strong foundation for growth.Key responsibilities:Serve as primary point of contact...
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Client Success Partner, Global Conferences
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Surrey, United Kingdom Gartner Full timeAbout this RoleWe are seeking a highly motivated and experienced Client Success Partner to join our Global Conferences team. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key ResponsibilitiesServe as the primary point of contact for clients, providing expert guidance...
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Client Success Partner, Global Conferences
1 week ago
Surrey, United Kingdom Gartner Full timeAbout this RoleWe are seeking a highly motivated and experienced Client Success Partner to join our Global Conferences team. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.Key ResponsibilitiesServe as the primary point of contact for clients, providing expert guidance...
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Surrey, United Kingdom Gartner Full timeJob SummaryThis role will be responsible for supporting the Global Conferences partnership with key partners from internal business units, including Research Sales, Global Services and Delivery, Global Product Management, and others, for regional portfolio(s) of conferences. The successful candidate will inform, engage and equip internal partners, including...
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Global Conferences Manager
5 days ago
Surrey, United Kingdom Gartner Full timeJob SummaryThis role will be responsible for supporting the Global Conferences partnership with key partners from internal business units, including Research Sales, Global Services and Delivery, Global Product Management, and others, for regional portfolio(s) of conferences. The successful candidate will inform, engage and equip internal partners, including...
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Surrey, United Kingdom Gartner Full timeJob Summary:This role will be responsible for supporting the Global Conferences partnership with key business units, including Research Sales, Global Services and Delivery, and Global Product Management, for regional portfolios of conferences. The successful candidate will inform, engage, and equip internal partners with conference information to support...
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Global Conferences Manager
2 weeks ago
Surrey, United Kingdom Gartner Full timeJob Summary:This role will be responsible for supporting the Global Conferences partnership with key business units, including Research Sales, Global Services and Delivery, and Global Product Management, for regional portfolios of conferences. The successful candidate will inform, engage, and equip internal partners with conference information to support...
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Global Conferences Manager
2 days ago
Surrey, United Kingdom Gartner Full timeJob SummaryThis role will be responsible for supporting the Global Conferences partnership with key partners from internal business units, including Research Sales, Global Services and Delivery, Global Product Management, and others, for regional portfolio(s) of conferences. You will inform, engage and equip internal partners, including front lines...
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Global Conferences Manager
2 days ago
Surrey, United Kingdom Gartner Full timeJob SummaryThis role will be responsible for supporting the Global Conferences partnership with key partners from internal business units, including Research Sales, Global Services and Delivery, Global Product Management, and others, for regional portfolio(s) of conferences. You will inform, engage and equip internal partners, including front lines...
