Student Zone Support Specialist
1 week ago
Job Summary
We are seeking a highly motivated and organized Student Zone Support Specialist to join our team at NCG. In this role, you will play a key part in supporting students and staff by facilitating access to resources and IT equipment within the Student Zone.
Main Responsibilities:
- Provide exceptional support and guidance to users in accessing resources and IT equipment within the Student Zone.
- Assist in implementing learner engagement strategies and enrichment activities to enhance the learning experience.
- Develop and maintain 'how to guides' for the use of a range of resources held in the Student Zone.
- Process and maintain learning resources within the Student Zone, ensuring they are up-to-date and easily accessible.
Requirements:
- Strong IT and resource management skills, with the ability to troubleshoot and resolve technical issues.
- Excellent communication and organizational abilities, with a focus on delivering exceptional customer service.
- Ability to support and engage learners effectively, with a passion for education and student success.
About NCG
NCG is a leading education provider, dedicated to delivering high-quality learning experiences that transform lives. As a Student Zone Support Specialist, you will be part of a dynamic team that is committed to excellence and student success.
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