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Housing Support Specialist

2 months ago


Uxbridge, United Kingdom Reed Full time
Housing and Support Officer Role

We are seeking a skilled and experienced Housing and Support Officer to join our team at a leading provider of housing services.

This part-time role, 30 hours per week, involves a shift pattern with a 7-day rota, including morning and afternoon shifts.

About the Role:
  • Manage the intake of residents, ensuring all necessary paperwork is completed and policies are clearly explained.
  • Monitor rent accounts, taking proactive steps to minimize arrears and enforce action when necessary.
  • Maximize housing occupancy and minimize voids through proactive actions.
  • Conduct Facilities and Wellbeing Checks in accordance with policies.
  • Collaborate with other departments to ensure a holistic approach to resident support.
  • Follow Safeguarding procedures and report concerns proactively.
  • Support residents in engaging with education, training, employment, and volunteering opportunities.
Key Responsibilities:
  • Provide housing management and support to a caseload of residents.
  • Monitor and manage rent accounts to ensure timely payment.
  • Work collaboratively with other departments to deliver a high-quality service to residents.
Requirements:
  • Experience in housing management and support.
  • Knowledge of rent account monitoring and arrears minimization strategies.
  • Strong understanding of safeguarding policies and procedures.
What We Offer:
  • A competitive salary.
  • Opportunities for professional development and training.
  • Flexible working arrangements.