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Housing Support Specialist

1 month ago

Uxbridge, United Kingdom Reed Full time
Housing Support Specialist

We are seeking a skilled Housing Support Specialist to join our team. The successful candidate will provide housing management and support to residents, ensuring rent accounts are monitored and minimized.

Key Responsibilities:

  • Manage the intake of residents, ensuring all paperwork is completed and policies are clearly explained.
  • Monitor rent accounts, taking early intervention to minimize arrears and enforce action when necessary.
  • Maximize housing occupancy and minimize voids through proactive actions.
  • Investigate and address cases of anti-social behaviour.
  • Carry out Outcome Stars assessments and create person-centred action plans.
  • Monitor clients' welfare and intervene with appropriate strategies as needed.
  • Liaise with external agencies to provide advice and advocacy for clients.
  • Conduct Facilities and Wellbeing Checks in accordance with policies.
  • Collaborate with other departments to ensure a holistic approach to resident support.
  • Follow Safeguarding procedures and report concerns proactively.
  • Support residents in engaging with education, training, employment, and volunteering opportunities.

Requirements:

  • Experience in housing management and support.
  • Knowledge of rent account monitoring and arrears minimisation strategies.
  • Ability to work collaboratively across departments.
  • Strong understanding of safeguarding policies and procedures.
  • Competence in conducting assessments and creating action plans.
  • Excellent communication and interpersonal skills.

Benefits:

  • Competitive salary.
  • Opportunities for professional development and training.
  • Supportive and inclusive work environment.
  • Flexible working arrangements.