Community Relations Officer

2 weeks ago


Plymouth, United Kingdom PSR Solutions Full time

We are looking for a dedicated and skilled Community Relations Officer to enhance our client’s operations. The successful applicant will oversee the interaction between our organization and the residents of our housing developments.

The ideal candidate will possess outstanding communication abilities, a deep sense of empathy, and a commitment to exceptional customer service.


Key Responsibilities:
  • Serve as the main liaison between our organization and the residents of our housing developments.
  • Address resident inquiries and concerns promptly and professionally.
  • Collaborate with our maintenance team to ensure all service requests are handled efficiently.
  • Foster and maintain positive relationships with residents to guarantee their satisfaction with our offerings.
  • Conduct regular assessments of our housing developments to identify and resolve any issues.
  • Partner with our marketing team to devise and execute strategies aimed at attracting new residents.

Work in conjunction with various departments within our organization to ensure that our housing developments are well-maintained and fulfill the needs of our residents.


Qualifications and Skills:
  • Bachelor's degree in a relevant field or equivalent experience.
  • Exceptional communication and interpersonal skills.
  • Strong sense of empathy and dedication to customer service.
  • Ability to work autonomously as well as collaboratively.
  • Excellent organizational and time management capabilities.
  • Proficiency in Microsoft Office and other pertinent software.


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