Medical Examiner Officer

3 months ago


Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

Aspects of the MEO role will undergo change and development. This may include new technology, methods of working systems and procedures. The post holder will be expected following appropriate consultation and training to embrace wholeheartedly any such changes in working practice. Work with the Medical Examiners (MEs) and attending practitioner to aid them in their responsibility for overseeing the death certification process for all deceased patients in the Plymouth Medical Examiner area.

To act as an intermediary between the bereaved and the clinicians to establish and resolve any concerns relating to a patients death. To establish the circumstances of individual patient deaths by performing a preliminary review of medical records and pre-scrutiny discussion with the bereaved to identify clinical and circumstantial information, sourcing additional details where required, for scrutiny by the medical examiner. To assist in highlighting cases for assessment working closely with the Trusts Lead Medical Examiner and Medical Examiners the Trust adopted methodology for Structured Judgement Review (SJR) for review process, which will include, Child Death Overview Panel (CDOP) and the Learning Disability Review Teams (LeDeR). To ensure that where concerns, acts or omissions are detected relating to the patients death that this is appropriately escalated to the necessary department to highlight that Duty of Candour needs to be enacted by the most appropriate clinician.

To ensure that the Medical Examiner Service register of deaths is kept up to date for monitoring, reporting and tracking reviews. To support the Medical Examiner and attending practitioner with referral of patients to the coroner for further investigation and sustain onward communications. To work collaboratively with internal and external stakeholders for the purposes of ensuring statutory requirements are maintained, demonstrating insight and understanding of ethical and legal issues (including HTA, Human Tissue Authority) relating to Mortuary and Bereavement services. Acting as a positive role model and interacting appropriately with all stakeholders including the MEs, the bereaved, the coroner and Registrar To be a source of expert knowledge and advice for health professionals and wider stakeholder groups.

Regular interaction with bereaved relatives, in person or over the telephone, handling emotive and challenging situations, demonstrating empathy and remaining professional at all times and know when to escalate a situation to the Senior Medical Examiner Officer and Medical Examiners when required. To work collaboratively with the Medical Examiner, PALS and Complaint Services to ensure bereaved relatives are supported, advised and to establish, resolve and escalate appropriately any concerns they may have. To work with the Medical Examiner ensuring that the bereaved are kept informed and updated with progression of paperwork. Following Medical Examiner review, Medical Examiner Officer to ensure contact is made with the bereaved and paperwork is sent to the appropriate register office and funeral director.

Facilitating viewings for the bereaved during periods of absence of the Medical Examiner Administrator. Provide support, information and explanations around the statutory requirements for Coroners post[1]mortems, including the procedures for the release of the deceased. Where appropriate signpost the bereaved to external support and agencies. To work in liaison with the Bereavement Midwifes for the management of death certification paperwork in relation to baby deaths and to have discussions with the bereaved when required.

To adhere to the Trust agreed policies and procedures and contribute to and review of departmental Standard Operating Procedures and policies to reflect best practice in the delivery of a medical examiner system. To ensure that any complaints received are appropriately referred and managed according to Trust Policy. Maintain an awareness of the diverse needs of users of the medical examiner system to ensure equality to any group defined by sex, race, religion, ethnicity, sexual orientation, gender reassignment or disability. The post holder will be expected to work on their own initiative and manage their own workload ensuring process timescales are adhered to.

To provide cover for the role of the Medical Examiner Administrator during periods of absence. To be the point of contact during periods of the Senior Medical Examiner Officers absence, to manage any urgent requests for information, advice and support and attendance at meetings where required. Administration Utilise data systems to access all relevant records including the IPM, SALUS, Nerve Centre, EMIS and System One. To keep accurate and contemporaneous records.

Assist the Senior Medical Examiner Officer to prepare reports to be submitted to the National Medical Examiner. Full compliance with secure handling of patient identifiable data is essential following


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