Medical Office Coordinator

2 months ago

Plymouth, Plymouth, United Kingdom Allina Health Full time

Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Allina Health. As a Medical Office Coordinator, you will play a critical role in maintaining the daily operations of our healthcare facilities, ensuring seamless patient care and exceptional clinical outcomes.

Key Responsibilities

  • Scheduling and Coordination
    • Schedule and reschedule patient appointments, procedures, and tests with multiple providers, ensuring timely and efficient use of resources.
    • Verify insurance coverage and obtain prior authorizations as needed, ensuring compliance with regulatory standards.
    • Manage patient outcome tools, including preparation and distribution, to promote effective clinical operations.
  • Administrative Department Support
    • Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
    • Manage department reception, patient check-in, and telephone coverage, ensuring seamless communication with patients and providers.
    • Track insurance verification and maintain accurate records, ensuring compliance with regulatory standards.
  • Chart Preparation and Maintenance
    • Analyze patient records to determine if outside documents are needed, ensuring complete and accurate patient documentation.
    • Review patient consent forms and ensure they are updated with the patient, maintaining confidentiality and compliance with regulatory standards.
  • Other Duties
    • Perform other administrative tasks as assigned, ensuring the smooth operation of our healthcare facilities.

Requirements

  • High school diploma or equivalent required; post-secondary education in a medical field preferred.
  • 2-5 years of experience in a medical office, including administrative support, scheduling, and customer service.
  • Working knowledge of Microsoft Suite and electronic medical records.

Physical Demands

  • Sedentary work, with occasional lifting of up to 10 pounds.

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