Lodge Manager

19 hours ago


ShorehambySea, West Sussex, United Kingdom Churchill Estates Management Ltd Full time
About the Role

This is an exciting opportunity to join Churchill Estates Management Ltd as a Lodge Manager, responsible for the day-to-day management of our retirement development. As a key member of our team, you will be responsible for ensuring the smooth operation of the development, providing exceptional customer service to our residents, and maintaining the high standards of our properties.

Key Responsibilities
  • Manage the maintenance of the property, including scheduling repairs and maintenance, and ensuring that all work is carried out to a high standard.
  • Provide a first-class service to residents, responding to their queries and concerns in a timely and professional manner.
  • Liaise with a range of customers and suppliers, including contractors, to ensure that all aspects of the development are running smoothly.
  • Organise activities and events for residents, including social events, outings, and other activities that promote a sense of community.
  • Manage the administration of the development, including maintaining records, processing paperwork, and ensuring that all necessary documentation is up to date.
Requirements
  • Experience of working in a similar role, preferably in the retirement living or social housing sector.
  • Excellent customer service skills, with the ability to communicate effectively with residents, colleagues, and external partners.
  • Strong administrative skills, with the ability to maintain accurate records and process paperwork efficiently.
  • Ability to work independently, with minimal supervision, and as part of a team.
  • Flexibility and adaptability, with the ability to respond to changing circumstances and priorities.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to make a real difference to the lives of our residents.

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