Part-time Lodge Manager

1 week ago

Milford on Sea, Hampshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team at Homegrange House in Milford-on-Sea, Hampshire. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the lodge, and ensuring the overall well-being of our community.

Key Responsibilities
  • Manage the maintenance of the property, ensuring it is safe and secure for residents
  • Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner
  • Organize activities and events to enhance the quality of life for residents
  • Coordinate with contractors, suppliers, and internal colleagues to ensure seamless delivery of services
  • Conduct health and safety checks, ensuring compliance with regulatory requirements
Requirements
  • Proven experience in customer-facing roles, preferably in retirement living or a related sector
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, colleagues, and external partners
  • Ability to work independently, using initiative and sound judgment to resolve issues
  • Accomplished administration skills, with experience of using Microsoft Office applications, including Outlook
  • Passion for delivering exceptional customer service, with a focus on providing a happy and fulfilling lifestyle for residents
What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays (pro rata)
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and have the skills and experience required for this role, please apply today.

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