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Lodge Manager

2 months ago


BurnhamonSea, Somerset, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of our retirement development, and maintaining the highest standards of property management.

Key Responsibilities
  • Manage the maintenance of the property, ensuring that all aspects of the development are well-maintained and in good working order.
  • Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner.
  • Organize and coordinate activities and events for residents, ensuring that they are enjoyable and engaging.
  • Manage contractors and suppliers, ensuring that all work is carried out to a high standard and within budget.
  • Conduct regular health and safety checks, ensuring that the development is safe and secure for residents.
Requirements
  • Proven experience in property management, customer service, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work with residents, contractors, and colleagues.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects.
  • Knowledge of health and safety procedures and protocols.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and training.
  • A supportive and collaborative team environment.
  • The chance to make a real difference in the lives of our residents.