Customer Service Representative

2 months ago

Warrington, Warrington, United Kingdom Boots Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Maintain a high level of product knowledge, advising customers on our range of products and services.
  • Contribute to the overall visual merchandising and store presentation, ensuring a clean and welcoming environment for customers.

What We're Looking For

  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A high level of energy and motivation, with the ability to work in a fast-paced environment.
  • A keen eye for detail, with the ability to maintain accurate records and processes.
  • A commitment to ongoing learning and development, with a desire to grow and progress within the company.

Benefits

  • A competitive salary and benefits package, including a generous employee discount scheme.
  • Ongoing training and development opportunities, to help you grow and progress within the company.
  • A supportive and inclusive work environment, with a focus on employee well-being and satisfaction.

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