Technical Support Officer

7 days ago

Preston, Lancashire, United Kingdom Reed Full time
About the Role

We are seeking a highly skilled IT Systems Support Officer to join our team at Reed. As a key member of our support team, you will be responsible for providing essential logistical and administrative support in the development, implementation, and maintenance of IT systems for our clients.

Key Responsibilities
  • Design and Development: Design and develop IT systems supporting our clients, including maintenance and updating of training and admin databases.
  • Training Coordination: Coordinate and manage training requests using internal systems and external platforms such as Eventbrite.
  • Logistical Support: Identify and coordinate venues and logistical support for training events.
  • Delegate Support: Liaise with delegates regarding training or other support requests, including post-course administration.
  • Problem-Solving: Work with ICT to identify solutions to problems, collate system changes, and prepare business cases for implementation.
  • Meetings and Collaboration: Attend meetings to discuss corporate issues and future developments for Trauma Informed training.
  • IT Systems Support: Collaborate with other forces, agencies, and supply companies regarding IT systems.
  • Website Management: Support the communications team by updating websites for our clients.
  • Administrative Support: Provide administrative support to our office and team for the delivery of products and workstreams.
  • Flexibility and Problem-Solving: Demonstrate flexibility and willingness to offer in-field support. Take a proactive problem-solving approach focused on solutions and continual service improvement.
  • Additional Duties: Undertake additional duties consistent with the role's nature, responsibilities, and grading.
Requirements
  • Problem-Solving Experience: Experience in analysing and resolving problems on computer application systems and associated software.
  • Technical Skills: Proficiency in Microsoft Windows current operating systems and applications.
  • Filing and Recording Systems: Experience in maintaining computerised and manual filing/recording systems.
  • Partnership Working: Experience working in partnership with other departments and agencies.
  • Communication Skills: Ability to handle difficult, sometimes confrontational circumstances. Strong communication skills across a wide spectrum of individuals and groups.
  • Reporting and Analysis: Ability to interrogate computer systems to produce reports and management information.
  • Self-Motivation: Self-motivated with the ability to investigate problems, develop solutions, and take timely action to resolve them.
  • Report Writing: Experience in writing complex reports with analytical content.
  • Information Systems: Experience in developing, using, and supporting information systems used by third parties.
  • Travel: Ability to travel on business as required.
What We Offer
  • Competitive Salary and Benefits: Competitive salary and benefits package.
  • Supportive Environment: Opportunity to work within a supportive and dynamic environment.
  • Meaningful Work: Engage in meaningful work that contributes to community safety and support.

  • Technical Support Specialist

    7 days ago

    Preston, Lancashire, United Kingdom Allegiance Group Full time £40,000 - £50,000

    Job Description**About the Role**We are seeking a highly skilled 3rd Line Support Engineer to join our team at Allegiance Group. As a key member of our IT department, you will play a crucial role in providing advanced technical support and solutions to our clients.Key Responsibilities:Provide 3rd line support and troubleshooting for escalated IT...

  • Technical Support Specialist

    4 weeks ago

    Preston, Lancashire, United Kingdom Right Place Tech Ltd Full time

    Position OverviewWe are seeking a dedicated Technical Support Specialist to join our team at Right Place Tech Ltd. This role involves providing exceptional support and solutions to our clients in a managed service provider environment.Key ResponsibilitiesManage and troubleshoot networking issues, including TCP/IP and LAN/VLAN configurations.Provide expertise...

  • Technical Support Specialist

    1 day ago

    Preston, Lancashire, United Kingdom Westinghouse Electric Company LLC. Full time

    About the RoleWestinghouse Electric Company LLC. is seeking a highly motivated and detail-oriented individual to join our team as a Technical Support Specialist. As a key member of our EMEA Nuclear Fuel New Business team, you will be responsible for providing technical support and assistance to our customers and stakeholders.Key ResponsibilitiesAssume...

  • Technical Support Specialist

    1 day ago

    Preston, Lancashire, United Kingdom Westinghouse Electric Company LLC. Full time

    About the RoleWestinghouse Electric Company LLC. is seeking a highly motivated and detail-oriented individual to join our team as a Technical Support Specialist. As a key member of our EMEA Nuclear Fuel New Business team, you will be responsible for providing technical support and assistance to our customers and stakeholders.Key ResponsibilitiesAssume...

  • Welfare Rights Technical Support Officer

    3 days ago

    Preston, Lancashire, United Kingdom Lancashire County Council Full time

    Job Summary:We are seeking a skilled Welfare Rights Technical Support Officer (Projects) to join our Welfare Rights Team at Lancashire County Council. As a key member of our team, you will play a vital role in improving the incomes of older residents across Lancashire.Key Responsibilities:Provide technical support and guidance to clients on welfare benefits...

  • Welfare Rights Technical Support Officer

    2 weeks ago

    Preston, Lancashire, United Kingdom Lancashire County Council Full time

    About the RoleWe are seeking a highly motivated and empathetic Welfare Rights Technical Support Officer (Projects) to join our Welfare Rights Team at Lancashire County Council. This is a temporary project-based role, focusing on improving the incomes of older residents across Lancashire.Key ResponsibilitiesProvide technical support and guidance to clients on...

  • Welfare Rights Technical Support Officer

    3 days ago

    Preston, Lancashire, United Kingdom Lancashire County Council Full time

    Job Summary:We are seeking a skilled Welfare Rights Technical Support Officer (Projects) to join our Welfare Rights Team at Lancashire County Council. As a key member of our team, you will play a vital role in improving the incomes of older residents across Lancashire.Key Responsibilities:Provide technical support and guidance to clients on welfare benefits...

  • Senior Technical Support Engineer

    4 weeks ago

    Preston, Lancashire, United Kingdom Allegiance Technology Ltd Full time

    Job Title: Senior Technical Support Engineer Location: Remote Salary: £40,000 - £50,000Are you ready to elevate your career in a company that prioritizes employee growth? Allegiance Technology Ltd, a prominent IT Service and Cloud solutions provider, is seeking a Senior Technical Support Engineer. This role involves a balanced focus on project initiatives...

  • Technical Support Engineer

    7 days ago

    Preston, Lancashire, United Kingdom Bond Williams Full time

    About the RoleBond Williams is seeking a highly skilled 3rd Line IT Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing expert technical support to our clients.Key ResponsibilitiesTechnical Support: Provide in-depth analysis, troubleshooting, and system & network monitoring for our...

  • Lead Technical Support Specialist

    4 weeks ago

    Preston, Lancashire, United Kingdom ALLEGIANCE TECHNOLOGY LTD Full time £22,000 - £35,000

    Position: Lead Technical Support SpecialistJoin a prestigious Microsoft Partner known for its outstanding reputation in the technology sector and among its employees. Due to recent client acquisitions and growth, we are seeking a new team member to enhance our support team.This role offers a unique opportunity to engage in a blend of project management and...

  • Advanced Technical Support Engineer

    7 days ago

    Preston, Lancashire, United Kingdom Allegiance Group Full time

    About the RoleWe are seeking a highly skilled Third Line Support Specialist to join our team at Allegiance Group. As a key member of our technical support team, you will play a crucial role in providing advanced technical support and solutions to our clients.Key ResponsibilitiesProvide third-line support and troubleshooting for escalated IT issues.Manage and...

  • Technical Support Engineer

    7 days ago

    Preston, Lancashire, United Kingdom Telappliant Full time

    About the RoleWe are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at Telappliant. As a key member of our technical support team, you will be responsible for providing expert-level support to our customers, troubleshooting complex technical issues, and ensuring the smooth operation of our IT systems.Key...

  • Advanced Technical Support Engineer

    7 days ago

    Preston, Lancashire, United Kingdom Allegiance Group Full time

    Job Title: 3rd Line Support EngineerJob Summary:We are seeking a highly skilled 3rd Line Support Engineer to join our team at Allegiance Group. As a key member of our technical support team, you will be responsible for providing advanced technical support and solutions to our clients.Key Responsibilities:Provide 3rd line support and troubleshooting for...

  • Technical Sales Professional

    6 days ago

    Preston, Lancashire, United Kingdom Technical Recruitment Solutions Ltd Full time

    Technical Sales Role with Career Advancement OpportunitiesWe are seeking a skilled and motivated Technical Sales Professional to join our team at Technical Recruitment Solutions Ltd.About the RoleAs a Technical Sales Professional, you will be responsible for managing customer relationships and providing solutions to their technical needs.Key...

  • Senior Technical Support Engineer

    4 weeks ago

    Preston, Lancashire, United Kingdom Allegiance Group Full time

    Job Title: 3rd Line Support EngineerLocation: RemoteSalary: £40,000 - £50,000 Are you ready to elevate your career in a supportive environment that prioritizes employee growth? Allegiance Group, a prominent IT Service and Cloud provider, is seeking a skilled 3rd Line Support Engineer. This role offers a balanced mix of project involvement and handling...

  • Advanced Technical Support Engineer

    7 days ago

    Preston, Lancashire, United Kingdom Allegiance Group Full time £40,000 - £50,000

    Job Title: 3rd Line Support EngineerLocation: Preston, UKSalary: £40,000 - £50,000Are you looking to take the next step in your career and work for a company that truly values their employees? Allegiance Group is an IT Service provider based in Preston, they truly have one of the best staff development plans in the industry, and are held in high regard as...

  • Senior Technical Support Engineer

    4 weeks ago

    Preston, Lancashire, United Kingdom Allegiance Group Full time

    Job Title: 3rd Line Support EngineerLocation: Preston, UKSalary: £40,000 - £50,000 Are you ready to elevate your career in a company that prioritizes employee growth? Allegiance Group, a prominent IT Service and Cloud solutions provider, is seeking a dedicated 3rd Line Support Engineer. This role offers a balanced mix of project work and escalated support,...

  • Technical Sales Professional

    6 days ago

    Preston, Lancashire, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Junior Sales EngineerJob Type: Full-timeCompany: Rise Technical Recruitment LimitedLocation: HoveJob Description:We are seeking a highly motivated and results-driven Junior Sales Engineer to join our team. As a Junior Sales Engineer, you will be responsible for identifying and developing new business opportunities, providing customer support for...

  • Technical Sales Professional

    5 days ago

    Preston, Lancashire, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Junior Sales EngineerJob Type: Full-timeCompany: Rise Technical Recruitment LimitedLocation: HoveJob Description:We are seeking a highly motivated and results-driven Junior Sales Engineer to join our team. As a Junior Sales Engineer, you will be responsible for identifying and developing new business opportunities, providing customer support for...

  • Senior Technical Support Engineer

    4 weeks ago

    Preston, Lancashire, United Kingdom Allegiance Group Full time

    Job Title: 3rd Line Support EngineerLocation: Preston, UKSalary: £40,000 - £50,000 Are you ready to elevate your career with a company that prioritizes employee growth? Allegiance Group, a leading IT Service and Cloud provider, is seeking a dedicated 3rd Line Support Engineer. This role is designed for professionals who thrive in a dynamic environment,...