Bistro Operations Manager
2 weeks ago
Job Overview
- The General Manager is a key member of the Senior Management Team, working closely with the Co-CEO/Executive Director and Administrator.
- Responsible for managing the company's operations and ensuring legal compliance, HR and Health & Safety Systems are in place.
- Lead responsibility for the financial management and stability of the Company.
Key Responsibilities
- Lead, manage and oversee operational systems and resources, including finance, HR, legal, evaluation and monitoring, digital and IT.
- Regularly update and effectively implement/review policies and procedures.
- Ensure compliance with legal, financial and charity legislation.
- Manage staff contracts, training, appraisals, risk assessments and HR policies.
- Establish management processes for freelance personnel, placements and volunteers.
Financial Management
- Manage the financial operations of the company, including cash flow forecasts, management accounts and year-end accounts.
- Prepare and revise annual budgets, management accounts and day-to-day finance systems.
- Ensure the Board, sub-committees, Executive Team and Development Associate are informed on all financial matters.
Leadership and Management
- Develop and implement strategic plans to drive business growth and success.
- Lead and motivate a high-performing team to achieve business objectives.
- Build and maintain strong relationships with stakeholders, including employees, customers, and partners.
Personal Qualities
- High motivation, with a flexible approach to work.
- Good organisational and time management skills with the ability to work to deadlines.
- Values-driven, with a commitment to Equality, Diversity and Inclusion.
- Openness to working and engaging with young people.
Requirements
- Passion for supporting and working with culturally diverse, working-class young people/young adults, artists and communities.
- Knowledge of managing Human Resources, including employers' legal responsibilities.
- Experience of contracting, negotiation, and project management.
- Ability to manage company finances, including preparation of management accounts, budgeting, cash flow, use of accounting software and reports.
- Excellent administration and office management skills.
- Knowledge and understanding of communities in Liverpool and Merseyside.
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