Branch Manager Lettings
1 month ago
About the Role
We are seeking an experienced Branch Manager to lead our Lettings team in our Barkingside office. As a key member of our team, you will be responsible for providing exceptional service to our landlords and tenants, while driving business growth and success.
Key Responsibilities
- Lead daily meetings with the Lettings team to discuss sales strategies and performance
- Coach and develop the team to achieve key performance indicators (KPIs)
- Monitor and assess individual team member performance, including conducting regular one-to-one meetings
- Encourage team development and progression, while maintaining a strong focus on generating new and repeat business
- Develop and maintain strong relationships with landlords and tenants, ensuring excellent customer service
- Liaise with tenants to arrange property viewings and negotiate offers
- Ensure the business is risk-averse and compliant with all regulatory bodies
Requirements
- Full UK driving licence for a manual vehicle
- Minimum of 2 years' experience in residential lettings at a senior negotiator position or higher
- Excellent communication and interpersonal skills, with the ability to work well with others
- Strong understanding of current legislation related to residential lettings
- Ability to manage time-sensitive and high-volume workloads
- Reputation for delivering outstanding customer service
- Ability to work under own initiative and make decisions
What We Offer
- Competitive salary and uncapped commission scheme
- Elite bonus scheme and opportunity to earn up to £60,000 per year
- BMW company car or monthly car allowance
- Fully-funded training course to earn a nationally recognized qualification
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