Lettings Manager
4 weeks ago
About the Role:
We are seeking a highly skilled and experienced Lettings Manager to join our team at haart Estate Agents in Barking. As a Lettings Manager, you will be responsible for leading a team of Lettings professionals and driving the profitability of the branch while delivering exceptional service to our landlords and tenants.
Key Responsibilities:
- Leading daily meetings with the Lettings team
- Coaching the team to achieve KPIs
- Monitoring and assessing individual team member performance
- Encouraging team development and progression
- Generating new and repeat business
- Developing and maintaining strong relationships with landlords and tenants
- Liaising with tenants and arranging property viewings
- Negotiating offers and agreeing new tenancies
- Ensuring the business is risk-averse and following the highest compliance standards
Requirements:
- Full UK driving licence for a manual vehicle
- Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
- Ability to work well with others to create a team spirit and an enjoyable working environment
- Strong communication and interpersonal skills
- Ability to create and action business plans relevant to the branch
- Ability to monitor and assess performance of local competitors
- Strong understanding of current legislation related to residential lettings
- Ability to manage time-sensitive and high-volume workloads
- Reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (basic Microsoft packages)
- Attention to detail
What We Offer:
- Complete on-target earnings of £50,000+
- £22,000 to £32,000 basic salary (dependent on experience)
- £2,500 for the first 3 months of employment
- Uncapped commission scheme
- BMW company car or monthly car allowance
- Elite bonus scheme
- Full-time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday
- 30 days annual leave (includes bank holidays)
- Enrolment at the Spicerhaart Learning & Development Centre
- Continued training as you grow and develop within your role
- Fully-funded training course to help you achieve a nationally recognised qualification within the property industry
- Career progression opportunities
- Employee Assistance Programme (24/7 access to our confidential helpline)
- Eye care
- Employee Referral Bonus
- Company Pension Scheme
- Personal 'Talk Time' with our CEOs
- Opportunity to earn a place in the CEO Exclusive Achievers Club
- Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam
- Eligibility for our annual black-tie Elevate Awards
How to Apply:
Please submit your application, including your CV and a cover letter, to us. We look forward to hearing from you.
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