Senior Lettings Manager

4 weeks ago


Ilford, Greater London, United Kingdom Spicerhaart Full time

Overview

As a Branch Manager in our Lettings team, you will be responsible for leading the team and providing exceptional service to our landlords and tenants. Your key focus will be on generating new and repeat business, while maintaining strong relationships with customers and suppliers.

Key Responsibilities

  • Lead daily meetings with the Lettings team to discuss sales strategies and performance.
  • Coach the team to achieve Key Performance Indicators (KPIs) and monitor individual performance.
  • Negotiate offers and agree new tenancies, ensuring the business is risk-averse and compliant with regulatory bodies.
  • Develop and maintain strong relationships with landlords and tenants, providing exceptional customer service.
  • Liaise with tenants to arrange property viewings and ensure a smooth transaction process.

Requirements

  • Minimum of 2 years' experience in residential lettings at a Senior Negotiator position or higher.
  • Full UK driving licence for a manual vehicle.
  • Strong understanding of current legislation related to residential lettings.
  • Ability to manage time-sensitive and high-volume workloads.
  • Excellent communication and interpersonal skills.

What We Offer

  • Competitive salary and uncapped commission scheme.
  • Elite bonus scheme and BMW company car or monthly car allowance.
  • Fully-funded training course to earn a nationally recognised qualification.


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