Customer Service Representative
2 days ago
About the Role:
We are seeking a highly motivated and enthusiastic Customer Team Member to join our team at SPAR. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities:
- Customer Service:
- Greet customers in a friendly and welcoming manner, answering their queries and assisting them in finding the products they need.
- Process customer purchases efficiently and accurately, maintaining a positive and friendly service.
- Upsell selected products to customers and highlight multi-buy offers to ensure maximum sales.
- Store Operations:
- Work stock, checking deliveries, stocking shelves, and maintaining a clean and organized sales floor.
- Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, and promotional displays.
What We Offer:
- Excellent benefits package, including holiday, maternity, and paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding training and development opportunities.
- Generous staff discount in all our SPAR stores (excluding alcohol and cigarettes).
- Paid breaks and free tea and coffee.
- Early access to your pay through 'EarlyPay'.
- 24/7 access to your payslips and rotas via HR/Payroll portal.
- Wellbeing support, including emotional support, counselling, legal, and financial advice.
- Company pension scheme and NEST pension scheme.
- Company life insurance worth 1 x annual salary and 6 x annual salary with company pension scheme.
- Extra holidays - purchase scheme.
- Cycle to work - bicycle purchase scheme.
- Long service awards.
About Us:
A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK, with a turnover of £1.3 billion and over 7,000 employees. We are a forward-thinking family-owned business with a rich history dating back to 1917.
Why Join Us:
As a Customer Team Member at SPAR, you will have the opportunity to work in a fast-paced and dynamic environment, contributing to the success of our store and delivering exceptional customer service. You will also have access to excellent benefits and development opportunities, helping you to grow and succeed in your career.
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