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Customer Service Representative

2 months ago


Tamworth, Staffordshire, United Kingdom HB Leisure Full time

Customer Service Representative Opportunity

HB Leisure is a leading attraction partner for skill games and amusements, operating in over 100 theme parks across 25 countries.

We value innovation and offer the opportunity to develop skills that will be recognized throughout your career

As a Customer Service Representative (Game Host), you will be responsible for delivering excellent customer service to our guests and ensuring they have a great experience playing our games

Key Responsibilities:

  • Provide exceptional customer service to guests
  • Run skill games and ensure a fun experience for players
  • Develop strong relationships with guests and colleagues
  • Follow company standards and procedures

What We Offer:

  • Competitive rates of pay
  • Daily Bonus Scheme
  • Recommend A Friend - earn a bonus (Subject to T's & C's)
  • Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more
  • Long Service Award Scheme
  • Winter Opportunities between your Seasonal Contract
  • Great career possibilities with opportunities to travel and work in amazing locations

Person Specification:

  • Excellent customer service, communication skills, and a positive, outgoing personality
  • Honest, reliable, and a responsible individual with a strong work ethic
  • Good availability on weekdays and weekends (including bank holidays)
  • Ability to follow instructions and comply with company standards
  • Reliable transportation